Dennis Cueva
Santa Ana,CA
Summary
Dynamic leader with a proven track record at Mitchell International, Inc., adept in medication benefit management and enhancing operational efficiency. Excelled in department leadership and problem-solving, achieving significant drug cost savings. Skilled in implementing data-driven strategies and fostering collaboration, demonstrating adaptability and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Pharmacy Benefits Manager
Mitchell International, Inc.
04.2017 - Current
- Leading customer service representatives to deliver appropriate pharmacy benefit resolutions.
- Daily resolution to escalated situations.
- Evaluate medication utilization reviews to identify drug recommendations.
- Reviewing drug formularies, ensuring access to safe, effective, and affordable medications for members.
- Collaborate with healthcare providers to optimize patient care and promote appropriate medication use.
- Achieve drug cost savings for clients.
- Implemente data-driven strategies to enhance operational efficiency in the processing of prescription claims.
- Delivered high-quality customer service through prompt resolution of inquiries from members, providers, or other parties involved in the delivery of pharmacy benefits services.
- Streamline workflows within the organization by implementing process improvements.
SEO Associate
Internet Local Listings
03.2014 - 06.2016
- Analyze SEO outreach goals and presented findings to marketing director.
- Collaborate with sales and marketing teams to align SEO initiatives with overall business goals, ensuring a cohesive approach to driving growth.
- Enhance organic search rankings for target keywords through comprehensive on-page and off-page optimization.
- Daily support of Sales Team, monitor customer account and finalize client contracts.
- Provide information to clients by collecting, analyzing, and summarizing information responding to all client requests and client retention
Education
Medical Billing
Everest College - Santa Ana
Santa Ana, CA02.2014
Skills
- Department Leadership
- Claims Processing
- Pricing strategy
- Medication Benefit Management
- Drug utilization review
- Cost Containment Strategies
- HIPAA Compliance
- Document Preparation
- Data Collection
- Open enrollment coordination
- Workers Compensation
- Performance Management
- Auditing procedures
- Problem-Solving
- Decision-Making
- Adaptability and Flexibility
Languages
Spanish
Full Professional
Timeline
Pharmacy Benefits Manager
Mitchell International, Inc.
04.2017 - Current
SEO Associate
Internet Local Listings
03.2014 - 06.2016
Medical Billing
Everest College - Santa Ana
Similar Profiles
Marjorie SnodgrassMarjorie Snodgrass
Support Representative at Mitchell International, Inc.Support Representative at Mitchell International, Inc.
Matt DziurmanMatt Dziurman
Senior Facilities Manager at Mitchell International, Inc.Senior Facilities Manager at Mitchell International, Inc.
Jessica LagafuainaJessica Lagafuaina
Customer Service Representative Supervisor 1 at Mitchell International, Inc.Customer Service Representative Supervisor 1 at Mitchell International, Inc.