DENNIS DEL TORO
Orlando
Summary
Dedicated Chief Engineer with over 20 years in building maintenance across resort, hospitality, and residential sectors. Expertise in HVAC, plumbing, electrical repairs, and preventive maintenance. EPA 608 Universal Certified, known for enhancing property functionality and resident satisfaction through efficient service management and hands-on solutions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Operations
TDG UNLIMITED LLC
Orlando
01.2012 - Current
- Directed daily operations, facility maintenance activities, and equipment management.
- Coordinated HVAC, plumbing, electrical, and general maintenance repairs.
- Performed facility inspections and preventive maintenance planning.
- Managed maintenance vendors, contractors, inventory, and operational assets.
- Responded to operational emergencies and implemented corrective action plans.
- Ensured compliance with safety standards and company procedures.
Chief Engineer / Maintenance Supervisor
WESTGATE LAKES RESORT & SPA
Central Florida
01.2000 - 01.2012
- Supported maintenance operations for large-scale vacation ownership and resort properties consisting of hundreds of guest units and extensive common-area amenities.
- Executed HVAC, plumbing, electrical, appliance, carpentry, drywall, and painting repairs, ensuring functional and aesthetically pleasing resort communities.
- Completed preventive maintenance inspections and repairs to maximize equipment life and reduce service interruptions.
- Repaired and maintained appliances, air conditioning systems, lighting systems, plumbing fixtures, and building components.
- Addressed emergency maintenance requests promptly during after-hours service calls.
- Worked closely with management teams to ensure guest satisfaction and operational excellence.
- Processed service requests with accuracy and safety, adhering to established timelines.
- Trained and guided maintenance personnel in daily operations and safety procedures, enhancing team competency and compliance.
Education
High School Diploma -
Skills
- Facility Management
- Project Oversight
- Construction Management
- HVAC Maintenance & Troubleshooting
- Preventive maintenance
- Operational Efficiency
- Quality Assurance
- Facility maintenance
- Work Order Management
- Building Inspections
- Vendor Coordination
- Emergency response
- Customer relations
- Safety Compliance
- Team Leadership
- Safety Compliance
- Team Leadership
Certification
- EPA 608 Universal Certification
- Certified Pool Operator (CPO) – In Progress
- OSHA 30-Hour General Industry – In Progress
- Valid Florida Driver’s License
- Reliable Transportation
Additional Qualifications
- EPA 608 Universal Certified
- Experience maintaining large resort and residential communities
- Strong troubleshooting and diagnostic skills
- Excellent customer service and communication abilities
- Available for flexible schedules and on-call assignments
- Proven track record of dependable and timely service request completion
- Extensive experience supporting preventive maintenance and community preservation programs
Timeline
Director of Operations
TDG UNLIMITED LLC
01.2012 - Current
Chief Engineer / Maintenance Supervisor
WESTGATE LAKES RESORT & SPA
01.2000 - 01.2012