Dennis Ferrer
Hialeah,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Server
Kings Bowl America
06.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported needs of 30- person wait staff who attended to specific needs of countless customers daily for Kings restaurant with social relevancy and intentionality
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Cultivated warm relationships with regular customers
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
Professional Mover
Lifetime Movers
02.2020 - 04.2022
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight..
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50 lbs.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected items for damage and reported issues to supervisor for resolution.
- Moved furniture and boxes using utility dolly and truck ramp
- Communicated with customers courteously and professionally to drive satisfaction.
- Arranged items at destination according to customer requests and instructions
- Communicated with customers courteously and professionally to drive satisfaction
Education
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2023
Skills
- Communication
- Teamwork
- Discipline
- Problem-solving
- Leadership
- Organization
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Server
Kings Bowl America
06.2022 - 03.2023
Professional Mover
Lifetime Movers
02.2020 - 04.2022
High School Diploma -
Barbara Goleman Senior High School
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