Responsibilities included talent development, team building, creating cross functional partnerships, employee training, company communication, budgeting, analytics, P&L management, customer service, vendor relationship building, vendor contract/pricing negotiations, menu development, employee relations, facilities project management
Menu development lead to a $80,000 cost savings to the café
Planned and managed special events for over 1000 associates
Removed roadblocks to expedite guest service times
Played a crucial roll as a liaison between contractors and brand executives
Developed and implemented operational plans to increase overall food safety practices
Negotiated food prices with vendors that lead to significant food costs.
General Manager/Operating Partner
Cameron Mitchell Restaurants
Columbus , OH
01.2000 - 09.2015
Consistently the highest rated GM in the company year after year by the associate rating process
Strengths in leadership, talent development and retention having direct impact on AT LEAST 10 associates being promoted into management, four of which are currently General Managers
Proficient in all aspects of the P&L and demonstrates ability to affect profitability through business strategies
Martini Italian Bistro, General Manager
Grew sales by 15% delivering a flow through to profit of 49% in first 12 months of newly appointed position
Oversaw a management team of 4 and staff of 40 in dinner only setting
Worked side by side with corporate chef to make educated menu changes that would effect positive bottom line results
Marcella’s Italian Kitchen, General Manager
Awarded GM of the year 2010
Successfully directed the transition from Martini to the new concept Marcella’s
Made operational changes based on customer feedback that grew sales and profit by 6% and 17%
Leading to average sales of $70K per week
Martini Italian Bistro, General Manager
Promoted to General Manager
Recognized as the highest-ranking GM within CMR in 2002 & 2003
Grew sales by 4% and bottom line by 9% through operational changes
Oversaw all aspects of a full service restaurant with average sales of $65K per week
Supervised management team of six
Hired to be part of the opening management team in 2000
Columbus Fish Market, Assistant General Manager
Promoted to AGM
Managed Liquor, Beer and Wine inventories, reducing costs by 2%
Responsible for scheduling 60+ associates
Responsibilities included overseeing kitchen and dining room operations, ordering and inventory scheduling and associate reviews for 50 associates, and guest relations.
Skills
P&L Management
Project Management
Customer Relationship Management
Performance Improvement
Vendor relationships
Sales planning and implementation
Staff Training and Development
Communication Skills
Leadership
Budget coordination
Leader
Multi-Unit Management
Cross functional management
Certification
ServSafe Food Safety Certification
Timeline
General Manager - Express LLC.
09.2015 - 07.2024
General Manager/Operating Partner - Cameron Mitchell Restaurants