Dennis Hancock
Murfreesboro,TN
Summary
Assistant Manager and Leasing Manager with over 5 years of experience across luxury lease‑ups, high‑rise communities, conventional properties, and affordable housing. Strong background in operations, financials, compliance, leasing strategy, and resident relations. Recognized for maintaining high occupancy, delivering exceptional customer service, and supporting successful property performance.
Overview
5
5
years of professional experience
Work History
Leasing Manager
The Dinerstein Companies — Leasing Manager
1801 Patterson St
07.2025 - 04.2026
- Supported move‑ins, resident onboarding, and retention efforts during the initial stabilization phase.
- Oversaw leasing staff, set daily goals, and ensured compliance with company policies.
- Collaborated with management on marketing strategies and resident retention initiatives.
- Led leasing operations for a new luxury high‑rise lease‑up, driving occupancy and pre‑leasing goals.
- Conducted high‑volume tours, managed applications, and ensured accurate documentation.
Assistant Manager
RPM Living
1222 Demonbreun St, Nashville, TN 37203
01.2022 - 07.2025
- Supported daily operations for both conventional and affordable housing communities.
- Handled rent collection, delinquency management, and month‑end financial reporting.
- Ensured compliance with affordable housing regulations and documentation requirements.
- Assisted with renewals, resident relations, and conflict resolution.
- Trained and supported leasing staff to maintain high performance and occupancy.
Assistant Manager
Career Strategies
3102 West End Ave, Nashville, TN 37203
01.2021 - 12.2021
- Performed full assistant‑manager duties across multiple properties as assigned.
- Managed rent collection, resident communication, work orders, and administrative tasks.
- Supported property managers with reporting, audits, and operational needs.
- Provided leasing support, processed applications, and maintained accurate records.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Property Management Operations
- Affordable Housing Compliance
- Leasing & Renewals
- Rent Collection & Delinquency Control
- Resident Relations & Conflict Resolution
- Financial Reporting & Month‑End Processes
- Marketing & Occupancy Strategy
- Yardi
- RealPage
- Luxury Lease‑Up Operations
- High‑Rise Property Management
- Entrata
- Rent Cafe
- BlueMoon
- Kncock
- CRM Flex
- Social Media Marketing
Timeline
Leasing Manager
The Dinerstein Companies — Leasing Manager
07.2025 - 04.2026
Assistant Manager
RPM Living
01.2022 - 07.2025
Assistant Manager
Career Strategies
01.2021 - 12.2021
High School Diploma -
Penn Foster Career School
Top Social Media Influencer
This role involved much more than posting content. It meant:
- Creating engaging, fun, and informative social media posts
- Interacting with residents and making sure their voices were heard
- Partnering with nearby businesses to highlight local favorites
- Showcasing our community in a way that felt warm, welcoming, and authentic
- Using creativity to drive foot traffic, boost visibility, and strengthen our brand presence
At the end of the day, my goal was simple: make people feel welcome, seen, and excited to be part of our community. I’m grateful for the recognition and even more grateful for the people who made the content worth creating.