Nyree Flores
New Haven,CT
Summary
Results-driven Leasing Consultant with over 3 years of experience supporting multifamily property operations, managing CRM systems, and driving leasing activity through strong customer service and marketing strategies. Proven ability to maintain high resident satisfaction while supporting occupancy and retention goals.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Rms Companies
New Haven, CT
12.2021 - Current
- Supported leasing operations for an 800+ unit multifamily community, assisting with daily property management functions.
- Contributed to maintaining occupancy above 95% through effective prospect follow-up, property tours, and lease execution.
- Prepared lease agreements and processed rental applications while collecting security deposits and rent payments.
- Managed a high volume of prospect inquiries via phone, email, and in-person interactions.
- Utilized Yardi CRM to track leads, applications, and follow-ups throughout the leasing process.
- Delivered high-quality customer service by addressing resident concerns and resolving issues promptly.
- Assisted with marketing initiatives to increase leasing activity and community visibility.
- Ensured compliance with federal and state Fair Housing regulations in all leasing and resident interactions.
Education
High School Diploma -
Amistad High School
New Haven12-2022
Skills
- Leasing operations and lease administration
- Fair housing compliance (federal and state)
- CRM and lead management (Yardi)
- resident relations and retention
- Property management operations
- Marketing and leasing outreach
- Customer service and conflict resolution
References
References available upon request.
Timeline
Leasing Consultant
Rms Companies
12.2021 - Current
High School Diploma -
Amistad High School