Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 20 years of experience in the food/ beverage sales industry.
Overview
21
21
years of professional experience
Work History
National Account Executive
National Chemicals, INC
10.2023 - Current
Continuously pursued professional development opportunities, staying current with industry trends and emerging technologies to maintain expertise in the field.
Organized promotional events and interacted with community to increase sales volume.
Increased overall company revenue with the strategic acquisition of new national accounts in various industries.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Director of National Account Sales
Wunderbar
Vacaville, CA
03.2014 - 01.2023
Juggle multiple projects and tasks to ensure high quality and timely delivery
Work closely with distributor sales teams, management teams, and executive leadership to ensure sales goals are met
Provide excellent service and attention to customers when face-to-face or through phone conversations
Define strategies and create plans to achieve ambitious operational objectives
Collaborate with others to discuss new points of distribution and opportunities
Prioritize and organize tasks to efficiently accomplish sales goals
Identify profitable business leads and build pipeline of prospective customers
Develop sales strategy based on research of consumer buying trends and market conditions
Sales Manager
Wunderbar
Vacaville, CA
04.2009 - 03.2014
Handled customer relations issues, enabling quick resolution, and client satisfaction
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Met with clients, delivering presentations, and educating on product and service features and offerings
Service Manager
Wunderbar
Vacaville, CA
04.2003 - 04.2009
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
Met with customers to discuss service needs and develop effective and practical solutions
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
Coordinated with other departments to maintain streamlined and productive workflow
Developed department processes and procedures to boost customer satisfaction
Analyzed service reports to identify areas of improvement
Developed and maintained positive relationships with customers to build rapport and trust
Education
High School Diploma -
Fairfield High School
Fairfield, CA
06.1987
Skills
Confident and articulate when communicating with management, subordinates, and customers
Strong customer facing skills
Detailed knowledge of wine, beer, and non-alcoholic beverages