Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Hood

Summary

Highly efficient Facility Maintenance Manager known for building cleanliness and equipment functionality. Offering high standards for work quality and an aptitude for organizing staff effectively. Expertise in Conveyors, Industrial Electric and warehousing environments.

Overview

15
15
years of professional experience

Work History

Facility Maintenance Manager

DBI / DSW
07.2021 - Current


  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Provided technical expertise during the planning stages of new construction projects or major renovations within the organization''s facilities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
  • Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Maintained facility grounds, equipment, and safety compliance.
  • Managed a team of technicians, providing training and guidance for improved performance and professional development.
  • Troubleshot equipment, solved problems and enhanced production process to meet production goals.
  • Completed complex repairs on damaged conveyor belts to restore functionality and minimize production delays.
  • Enhanced overall plant performance by sharing best practices and leveraging collective expertise of the conveyor belt technician team.
  • Fabricated, installed and repaired conveyor belts, roller systems and escalators according to manufacturer and client specifications.
  • Reduced downtime with proactive troubleshooting and timely resolution of conveyor belt issues.

Facility Manager

Bed Bath And Beyond Distribution Center
08.2017 - 08.2021
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
  • Supervised staff of 18 in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
  • Managed a team of technicians, providing training and guidance for improved performance and professional development.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Participated in quality assurance protocols, verifying that finished products met or exceeded established standards and identifying areas for further improvement.
  • Performed troubleshooting, diagnosis, and repair of Conveyor equipment.
  • Improved machine efficiency by conducting regular maintenance and troubleshooting tasks.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Provided technical assistance during new equipment installations, reducing commissioning timeframes while ensuring proper setup according to manufacturer specifications.
  • Operated variety of tools and equipment to complete mechanical repairs.
  • Wrote work orders and parts fabrication requests.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Researched new technologies related to mechanical engineering to improve designs and processes.

Maintenance Supervisor

Bed Bath And Beyond Distribution Center
10.2013 - 08.2017
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.

Maintenance Technician

Bed Bath And Beyond Distribution Center
08.2009 - 10.2013


  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Operated varied hand and power tools to complete repairs.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Maximized asset lifespan through diligent monitoring of wear patterns on vital components.
  • Followed safety protocols to minimize workplace accidents.
  • Troubleshot and diagnosed systems and components of different forklift models.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Managed workload efficiently by prioritizing urgent repair requests while maintaining attention to detail in regular maintenance tasks.
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
  • Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
  • Collaborated closely with other departments within the organization, ensuring seamless integration between warehouse operations and maintenance activities.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Improved workplace safety with diligent adherence to OSHA regulations and guidelines during forklift operations.
  • Maintained a clean and safe working environment by adhering to established safety protocols and housekeeping standards.
  • Completed repairs and maintenance procedures for forklift, pallet jacks and man lifts.
  • Troubleshot equipment, solved problems and enhanced production process to meet production goals.
  • Completed complex repairs on damaged conveyor belts to restore functionality and minimize production delays.
  • Enhanced overall plant performance by sharing best practices and leveraging collective expertise of the conveyor belt technician team.
  • Installed and vulcanized both light and heavy-weight conveyor belting.
  • Fabricated, installed and repaired conveyor belts, roller systems and escalators according to manufacturer and client specifications.
  • Maintained detailed records of performed tasks, ensuring proper documentation for future reference and reporting purposes.
  • Assisted engineers in the development of customized solutions to address unique conveyor-related challenges encountered at various job sites.
  • Followed policies, procedures, continuous quality improvement objectives and safety and environmental practices to promote workplace efficiency.
  • Recommended repairs, parts, blades and supplies to keep equipment in optimal working condition.
  • Trained new technicians on company-specific procedures, tools, and techniques for efficient conveyor belt maintenance.

Education

High School Diploma -

Northeast Catholic High School
Philadelphia, PA
06.2009

Skills

  • Problem Resolution
  • Strategic Planning
  • Staff Supervision
  • Cost Control
  • Troubleshooting
  • Electrical Systems
  • Equipment updates
  • Work Order Management
  • Financial Management
  • Negotiation and Conflict Resolution
  • Preventive Maintenance

Timeline

Facility Maintenance Manager

DBI / DSW
07.2021 - Current

Facility Manager

Bed Bath And Beyond Distribution Center
08.2017 - 08.2021

Maintenance Supervisor

Bed Bath And Beyond Distribution Center
10.2013 - 08.2017

Maintenance Technician

Bed Bath And Beyond Distribution Center
08.2009 - 10.2013

High School Diploma -

Northeast Catholic High School
Dennis Hood