Dennis Hunter

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

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• Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
• Enhanced customer satisfaction by providing prompt and accurate service for parts inquiries.
• Assisted customers with part selection, offering knowledgeable guidance on compatibility and performance considerations.
• Managed warranty claims efficiently, facilitating swift resolutions for both customers and suppliers alike.
• Ordered parts from various distributors to fulfill demands.
• Assisted customers in finding appropriate parts promptly.

• Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
• Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
• Rebuilt diesel engines to restore their performance, extending the life of valuable company assets.
• Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
• Mentored junior mechanics in advanced diagnostic techniques and best practices for efficient repairs, fostering a positive learning environment within the workplace.
• Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions.

• Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
• Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
• Increased customer satisfaction by providing timely and accurate repair services for their heavy diesel equipment.
• Streamlined workflow in the repair shop, maintaining a clean and organized workspace to facilitate efficient repairs.
• Rebuilt components including engines, transmissions or braking systems when required instead of replacing with new parts, reducing costs for clients.
• Mentored junior mechanics, sharing knowledge of best practices and industry standards for heavy diesel maintenance and repair.
• When we moved to Blaine location was the shop forman for 3 years till got custody of my children. Then hd to work a 8 hour shift to be with them.