Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Jacques

New Orleans

Summary

Dynamic Security Officer with extensive experience with numerous security companies. At my core, I want to help people and I believe that's what drives me. I take safety precaution through proactive risk assessment and effective incident reporting. I am a skilled communicator and problem solver, I excel in maintaining secure environments while delivering exceptional customer service, ensuring both visitor satisfaction and facility protection. I also have experience with food delivery, and working in the kitchen, as a fry cook.

Overview

8
8
years of professional experience

Work History

Security Officer

New Orleans Historical Collections Museum
08.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Made hourly patrols.
  • Locked buildings up, and secured them by setting alarm at the end of the day.
  • Assisted or escorted troublesome guests when needed.

Security Officer

Steele Protective Services
01.2022 - 08.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Delivery Driver

Delivery Nola
10.2020 - 06.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Security Officer

Seal Security Group
11.2018 - 08.2019
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Fry Cook

Raising Canes
11.2016 - 11.2018
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.

Education

High School Diploma -

Warren Easton Charter High
New Orleans, LA
04-2014

Skills

  • Report writing
  • Incident reporting
  • General security
  • Team Oriented
  • Solution based
  • Problem Solver
  • Effective Communicator

Timeline

Security Officer

New Orleans Historical Collections Museum
08.2023 - Current

Security Officer

Steele Protective Services
01.2022 - 08.2022

Delivery Driver

Delivery Nola
10.2020 - 06.2021

Security Officer

Seal Security Group
11.2018 - 08.2019

Fry Cook

Raising Canes
11.2016 - 11.2018

High School Diploma -

Warren Easton Charter High
Dennis Jacques