Dennis Jacques
New Orleans
Summary
Dynamic Security Officer with extensive experience with numerous security companies. At my core, I want to help people and I believe that's what drives me. I take safety precaution through proactive risk assessment and effective incident reporting. I am a skilled communicator and problem solver, I excel in maintaining secure environments while delivering exceptional customer service, ensuring both visitor satisfaction and facility protection. I also have experience with food delivery, and working in the kitchen, as a fry cook.
Overview
8
8
years of professional experience
Work History
Security Officer
New Orleans Historical Collections Museum
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Made hourly patrols.
- Locked buildings up, and secured them by setting alarm at the end of the day.
- Assisted or escorted troublesome guests when needed.
Security Officer
Steele Protective Services
01.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Delivery Driver
Delivery Nola
10.2020 - 06.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
Seal Security Group
11.2018 - 08.2019
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Fry Cook
Raising Canes
11.2016 - 11.2018
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Warren Easton Charter High
New Orleans, LA04-2014
Skills
- Report writing
- Incident reporting
- General security
- Team Oriented
- Solution based
- Problem Solver
- Effective Communicator
Timeline
Security Officer
New Orleans Historical Collections Museum
08.2023 - Current
Security Officer
Steele Protective Services
01.2022 - 08.2022
Delivery Driver
Delivery Nola
10.2020 - 06.2021
Security Officer
Seal Security Group
11.2018 - 08.2019
Fry Cook
Raising Canes
11.2016 - 11.2018
High School Diploma -
Warren Easton Charter High
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