Dennis Jordan
IT Cybersecurity
Plano,Texas
Summary
Dedicated and enthusiastic IT professional with a strong interest in cybersecurity and a Novice-level expertise in the field. Possess a solid foundation in IT fundamentals and a growing knowledge of cybersecurity best practices and principles. Recently earned a range of IT security certifications, showcasing a commitment to continuous learning and skill development. A proactive learner with a passion for enhancing digital security and contributing to a safer online environment. Seeking opportunities to apply and expand the knowledge while collaborating with experienced professionals in the IT security domain.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Parts Coordinator, Lead
Authority HVAC
Richardson , TX
07.2022 - Current
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Scheduled production plans according to customer needs and supply availability.
- Supervised [Number] staff members tasked with handling purchasing and ordering parts , planning, purchasing, and customer service duties.
- Trained new team members by relaying information on company procedures.
- Participated actively in continuous improvement initiatives leading changes that positively impacted daily operations and team performance
- Assisted customers in locating correct parts for their needs, providing exceptional service and boosting satisfaction rates
- Managed quote approvals for project and reviewing purchase orders before sending off to vendors.
Project Coordinator
Denali CS
Carrollton, TX
02.2022 - 07.2022
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Communicated project updates to stakeholders at all levels.
Collateral Inventory Delivery, Senior
Fairway Independent Mortgage Corporation
Carrollton, TX
08.2020 - 11.2021
- Worked closely with Collateral Inventory leadership team to maintain daily workflow and resolve loan discrepancies and issues to achieve company
- Reviewed and validated details of loan applications and closing documentation.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Service Coordinator Supervisor
DFW Mechanical Group
Wylie , TX
04.2018 - 10.2019
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Developed productive working relationships with churches, schools, government agencies, and charitable organizations.
- Coordinated and monitored service activities to confirm work met all requirements.
- Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
Education
Associate of Applied Science - Liberal Artsand General Studies
Richland Community College
Dallas, TX 01.2005 - 12.2007
Bachelor of Science - Business Administration And Management
University of North Texas
Denton, Tx 01.2008 - 05.2012
Certification - Project Management
Collin County Community College
Plano, TX 05.2018 - 09.2018
Some College (No Degree) - Information Technology
My Computer Career
Dallas, TX 01.2023 - 08.2023
Skills
Forecasting abilities
Timeline
Some College (No Degree) - Information Technology
My Computer Career
01.2023 - 08.2023
Parts Coordinator, Lead
Authority HVAC
07.2022 - Current
Project Coordinator
Denali CS
02.2022 - 07.2022
Collateral Inventory Delivery, Senior
Fairway Independent Mortgage Corporation
08.2020 - 11.2021
Certification - Project Management
Collin County Community College
05.2018 - 09.2018
Service Coordinator Supervisor
DFW Mechanical Group
04.2018 - 10.2019
Bachelor of Science - Business Administration And Management
University of North Texas
01.2008 - 05.2012
Associate of Applied Science - Liberal Artsand General Studies
Richland Community College
01.2005 - 12.2007