Dennis Miller

Leading a team of coordinators in assisting field personnel, customers and CSP in all pickup related aspects for FedEx Corporation.

Leading and assisting the field Sr Managers in pickup metrics and how to best navigate in hitting those metrics.

Leading the team in the hiring, training, development and coaching of Coordinators within the office.

Following and reporting data trends to station personnel, district staff and CXPC regional leadership in order to lead to effective pickup efforts for the field CSP’s.

Lead the team of coordinators in the operational side of CPC.

Assist field personnel in the building and setting of payment for TSP and the trailer spots for customers.

Manage and direct the coordinator’s through various projects throughout the year for the CPC office.

Follow data trends for pickup performance to assist the District Manager in the best direction for the District field and staff in maximizing pickup performance.

Assist customers in the setup and maintenance of package pickup at their location.

Lead a group of Dispatch Associates in accurate and timely dispatch of trailers in the Smartpost network.

Forecast, plan and execute movement of trailers within the hub network for FedEx Ground.