Dennis Monagle
Gloucester,MA
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
18
18
years of professional experience
Work History
Drum Teacher
Self-employeed
02.2018 - Current
- Developed personalized lesson plans to enhance student engagement and skill progression.
- Utilized diverse teaching methods to accommodate various learning styles and preferences.
- Mentored students in rhythm, timing, and technique to foster musical growth and confidence.
- Collaborated with parents to discuss progress, address concerns, and set educational goals.
- Improved overall student satisfaction with drum lessons by maintaining a positive and engaging learning environment.
- Developed strong rapport with students by actively listening to concerns, addressing questions, and providing constructive feedback during lessons.
- Maintained open lines of communication with parents or guardians, providing regular updates on student achievements and any areas requiring additional support.
- Evaluated individual learning styles of each student in order to tailor instruction methods accordingly-leading to increased comprehension of material taught during lessons.
- Utilized various teaching tools such as metronomes, sheet music, and recording devices to enhance the learning experience for students.
- Offered flexible scheduling options for busy families or individuals juggling multiple commitments without sacrificing quality instruction time.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Incorporated student interests and experiences to make learning relevant and meaningful.
Host/Shift Lead
Happy Valley Ventures
01.2022 - 08.2024
- After leaving the restaurant industry, I was offered a position as a host in retail at Happy Valley. I appreciated the change of atmosphere and pace. I found myself fitting in and adjusting rather easily with the required work, as well as with my coworkers and managers. As I do enjoy working with and assisting others, it came naturally for me to excel, and I was offered a promotion to shift lead in October of 2023. I accepted this role, and was given the opportunity to learn managerial skills and cultivate my own leadership skills. With tutelage from people I respected and had the pleasure of working with, I was able to gain knowledge in Microsoft Excel, participate in weekly management meetings, adjust and create promotional/sale-related content, as well as lead a team of excellent humans.
- As much as I enjoyed the atmosphere, pace, and people, there are many things in the cannabis industry, in general, that still need time to develop properly. I felt the stresses that often arrive with constant change and flux. With so many regulations and laws put forth by the state and the CCC, it felt as though a mistake could be made that may cost one their employment.
- In the end, personally, it felt like an unsettling feeling, and I became unhappy. I was able to recognize this, and resign respectfully, which continues to be reciprocated by my staff, and all management.
- I am incredibly grateful for the opportunities I was given at Happy Valley, however I am excited for the next chapter!
Server/Bartender
Minglewood Harborside (Serenitee)
01.2008 - 12.2021
- I began working at Minglewood since it opened as Latitude 43 as a server and a bartender. The team effort there is palpable, and I’ve truly enjoyed being a part of it! My joy is people, and I enjoy bringing comfort and a smile to those I encounter in my work.
- As much as I loved working here for over 13 years, the restaurant slows down quite a bit in the off season, so I am very interested in securing some work that is, well, more secure!
Education
None - Communications
Bridgewater State College
Bridgewater, MA03.1994
High school diploma or GED - undefined
St. John’s Prep
Danvers, MA06.1993
Skills
- Bartending (10 years)
- Bussing
- Restaurant experience (10 years)
- Serving (10 years)
- Upselling
- Host/hostess experience
- Leadership (1 year)
- Warehouse experience
- Inventory control
- POS
- Retail sales (3 years)
- Catering
- Stocking
- Shift Management (1 year)
- Food Service
- Customer service
- Team collaboration
- Effective time management
- Team player mentality
- Strong interpersonal skills
Timeline
Host/Shift Lead
Happy Valley Ventures
01.2022 - 08.2024
Drum Teacher
Self-employeed
02.2018 - Current
Server/Bartender
Minglewood Harborside (Serenitee)
01.2008 - 12.2021
High school diploma or GED - undefined
St. John’s Prep
None - Communications
Bridgewater State College
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