Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sylvia Palacios

Bedford,TX

Summary

Bartender/Manager with 12 years of experience in excellent customer service with outstanding

communication and interpersonal skills. A talented bartender who is successful at consistently delivering

the highest quality service. A fast worker who always goes the extra mile to sell more and keep customers

happy. Well-versed in customer service and specialty drink preparation. Ability to work individually and

as team collaboration. Known for consistently exceeding goals. Solid work ethic and capacity to function

well under pressure. Displays a high level of competence in a rapidly evolving work environment. Expert

organizational talents and meticulous follow-through on all tasks. Bi-lingual in English and Spanish.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender and Server

Chez Fabien
Grapevine, TX
05.2024 - Current

Prepared cocktails with attention to detail, achieving high-quality standards.

Provided exceptional customer service by promptly greeting guests, taking orders, and delivering

Delivered beverages promptly.

Restocked supplies to maintain operational efficiency and readiness.

Ensured cleanliness and organization of bar glassware.

Acquired comprehensive understanding of various alcohol types, brands, and flavors.

recommendations based on customer preferences

Processed payments and provided change accurately, demonstrating efficiency in cash handling.

customers

Collaborated with kitchen staff to ensure accurate food order delivery for optimal guest satisfaction

Exhibited excellent communication skills through attentive listening to customer requests.

any concerns or issues promptly

Enhanced sales of beverages by XX% through effective upselling.

recommending specialty cocktails

Bartender/Manager

Danny’s Celtic Pub
Bedford, TX
08.2012 - 02.2024

Education

Associate Of Arts - Music

Tarrant County College
Fort Worth, TX
07.2010

High School Diploma -

Oscar Dean Wyatt
Fort Worth, TX
05.2007

Skills

    Bartending (10 years)

    Cocktail experience

    Serving Experience (10 years)

    Food Service (10 years)

    Communication skills (10 years)

    Upselling (10 years)

    Restaurant Management (10 years)

    Cash Handling (10 years)

    Food Safety (10 years)

    Shift Management (10 years)

    Bartending (10 years)

    Sales (10 years)

    Cashiering (10 years)

    Restaurant Experience (10 years)

    Basic math

    Time management

    Guest Services (10 years)

    Restaurant experience (10 years)

    Retail Sales

    POS (10 years)

    Customer service (10 years)

Certification

Food handlers certification

TABC Certified

Languages

Spanish
Native or Bilingual

Timeline

Bartender and Server

Chez Fabien
05.2024 - Current

Bartender/Manager

Danny’s Celtic Pub
08.2012 - 02.2024

Associate Of Arts - Music

Tarrant County College

High School Diploma -

Oscar Dean Wyatt