Dennis Muldoon
Media,PA
Summary
Detail-oriented Claims Support Specialist with over 27 years of experience. Proven ability to assist clients, process claims accurately, and coordinate communication effectively.
Overview
38
38
years of professional experience
Work History
Claims Support Specialist
Erie Insurance
Erie, PA
05.1999 - Current
- Processed insurance claims with accuracy and attention to detail.
- Assisted clients in understanding their coverage options and claim procedures.
- Coordinated communication between policyholders and claims adjusters effectively.
Plumbing Assistant
Speedy Contractors
Drexel Hill, Pennsylvania
06.1999 - 05.2009
- Assisted plumbers with installation and repair of residential plumbing systems to ensure functionality and customer satisfaction.
- Assisted plumbers with installation of pipes and fixtures for residential projects, contributing to timely project completion.
- Supported team during plumbing repairs by ensuring compliance with safety standards, promoting a safe work environment.
- Maintained tools and equipment to ensure optimal performance on job sites.
Customer Service Representative
Verizon
Lansdowne, Pennsylvania
01.1989 - 05.1999
- Resolved technical issues using internal troubleshooting tools and resources to enhance customer satisfaction.
Education
General Studies
Monsignor Bonner High School
Drexel Hill, PA06-1981
Skills
- Claims management
- Customer relationship management
- Communication management
- Problem-solving
- Team collaboration
- Multitasking skills
Timeline
Plumbing Assistant
Speedy Contractors
06.1999 - 05.2009
Claims Support Specialist
Erie Insurance
05.1999 - Current
Customer Service Representative
Verizon
01.1989 - 05.1999
General Studies
Monsignor Bonner High School