DENNIS MURPHY
Fort Wayne,IN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Sales Advisor
Insurance Supermarket Inc.
08.2024 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Low Voltage Technician
Top Prospect Consulting
06.2024 - 07.2024
- Evaluate existing structures for compatibility with proposed low voltage system implementations prior to installation,
- Assemble electrical systems and prototypes, using hand tools, and measuring instruments.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
Insurance Agent
Aflac
02.2024 - 06.2024
- Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options
- Used company software to analyze customer coverage needs, write quotes, and issue policies
- Built and maintained relationships with clients to support satisfaction
Customer Zone Technician
Frontier Communications
04.1998 - 05.2014
- Maintained accurate records of all service calls including details regarding parts used and labor performed
- Diagnosed existing electrical circuitry problems using multi-meters, ohmmeters and other test equipment
- Trained customers in the use of their low voltage systems upon completion of installations
Avionics Technician
Indiana Air National Guard
04.1993 - 05.2000
- Corrected discrepancies by removing, repairing, or replacing defective parts of aircraft electrical systems
- Leveraged torque wrenches and crimping and striping tools to perform work
- Operated automatic test equipment to locate and diagnose issues
Education
Bachelor of Science (B.S.) - Business Management
Indiana Wesleyan University
Associate in Science (A.S.) - Organizational Leadership and Supervision
Purdue University
Skills
- Typing
- Excellent Communication
- Account management
- Customer service
- Sales experience
- CRM proficiency
Certification
- Life and Health Insurance Producers License
- Bartenders License
Timeline
Sales Advisor
Insurance Supermarket Inc.
08.2024 - Current
Low Voltage Technician
Top Prospect Consulting
06.2024 - 07.2024
Insurance Agent
Aflac
02.2024 - 06.2024
Customer Zone Technician
Frontier Communications
04.1998 - 05.2014
Avionics Technician
Indiana Air National Guard
04.1993 - 05.2000
Associate in Science (A.S.) - Organizational Leadership and Supervision
Purdue University
- Life and Health Insurance Producers License
- Bartenders License
Bachelor of Science (B.S.) - Business Management
Indiana Wesleyan University
Similar Profiles
Tvoryeah DuhartTvoryeah Duhart
Life Insurance Agent at Insurance Supermarket Inc.Life Insurance Agent at Insurance Supermarket Inc.
Carrie LewisCarrie Lewis
Insurance Advisor at Insurance Supermarket IncInsurance Advisor at Insurance Supermarket Inc
JOSEPH MITCHELLJOSEPH MITCHELL
Sales Agent Advisor at Insurance SupermarketSales Agent Advisor at Insurance Supermarket