Dennis Owusu-Ansah
Middletown,NY
Summary
Results-driven and client-focused account manager with a strong track record in the signage industry, rising from Account Manager to Senior Account Manager over an 8-year career. Expert in managing signage projects from concept to completion, covering sales, design coordination, permitting, production, and installation. Skilled in client relationship development, contract negotiation, and team leadership. Passionate about turning brand visions into impactful visual realities.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
Lewis Sign Company
06.2021 - Current
- Manage over $3M in active annual accounts, leading strategy and execution for custom signage projects in retail, healthcare, and commercial real estate sectors.
- Collaborate with design and production teams to deliver high-quality visual solutions aligned with brand guidelines and zoning compliance.
- Consistently surpass sales targets, achieving a 20% year-over-year revenue increase through upselling and relationship management.
- Mentor and coach junior account managers, creating a training system that reduced onboarding time by 30%.
- Represent the company at trade shows and networking events, generating $500K+ in new business annually.
- Key Accomplishments:
- Closed a company-record $850K signage rollout across 30+ store locations (2023).
- Streamlined project workflows, reducing average project delivery time by 18%.
- Named “Top Performer” in 2021, 2022, and 2023.
Account Manager
Lewis Sign Company
07.2017 - 05.2021
- Managed day-to-day operations for 30+ client accounts, overseeing signage projects ranging from small storefronts to corporate campuses.
- Conducted client consultations, site visits, estimates, and project tracking for projects averaging $10K–$250K.
- Worked directly with municipalities for sign permitting and code compliance.
- Increased client satisfaction ratings by 40% through consistent follow-up, clear communication, and creative solutions.
- Key Accomplishments:
- Expanded client base by 40% through referrals and upselling.
- Played a key role in securing a 5-year signage contract with a property management firm.
- Contributed to the redesign of internal quoting templates, improving proposal turnaround by 25%.
Education
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
Utica, NY05.2012
Skills
- Client Relationship Management
- Project Lifecycle Oversight
- Signage & Visual Branding Solutions
- Contract Negotiation
- Permitting & Zoning Compliance
- Sales Growth Strategy
- Team Training & Leadership
- MS Office
Timeline
Senior Account Manager
Lewis Sign Company
06.2021 - Current
Account Manager
Lewis Sign Company
07.2017 - 05.2021
Bachelor of Science - Business Administration
SUNY Polytechnic Institute