Hi, I’m
Dennis Rivera
service techniction
Discovery Bay,CA
Summary
Distinguished Service Technician with a proven track record at Key Mechanical, where I enhanced system efficiency by performing preventive maintenance and employing troubleshooting skills. Trained peers in safety protocols, achieving a culture of excellence. Renowned for meticulous attention to detail and exceptional customer service, consistently exceeding project expectations.
Overview
10
years of professional experience
Work History
Key Mechanical Co. Of Washington
Service Technician
11.2014 - 02.2024
Job overview
- Tested systems, noting issues and completing preventative maintenance
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Topcon Positioning Systems
Warehouse Receiver
01.2007 - 11.2014
Job overview
- Checked shipments for properly labeling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Maintained strong relationships with vendors, addressing any concerns or discrepancies in a timely manner to prevent delays in the supply chain.
Education
Ua342 ApprentieshipConcord, AR
No Degree
WyoTechFremont, CA
Certificate from Referagtion/hvac
06-2015
Los Positas Junior CollegeLivermore, CA
No Degree
Valley High SchoolDublin, CA
High School Diploma
06-1996
Skills
- Preventive Maintenance
- Attention to detail
- Customer service
- Punctual and reliable
- Documentation and reporting
- Equipment inspection
- HVAC systems
- Troubleshooting
- Work documentation
- Verbal and written communication
- Work order prioritization
- Maintenance and repair
- Installation and repair
Timeline
Service Technician
Key Mechanical Co. Of Washington
11.2014 - 02.2024
Warehouse Receiver
Topcon Positioning Systems
01.2007 - 11.2014
Ua342 Apprentieship
No Degree
WyoTech
Certificate from Referagtion/hvac
Los Positas Junior College
No Degree
Valley High School
High School Diploma
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