Dennis Santa Paula
Tampa,FL
Summary
Highly accomplished and results-driven Product and Sales leader with over 20 years of experience. A skilled professional in talent recruiting, product management, financial management, and customer relations. Specialized in global payments, collections, FX, trade finance, and liquidity management. Trusted advisor for treasury transformation discussions and experienced in leading Agile transformations. Accomplished business leader with expertise in guiding and managing large teams.
Overview
22
22
years of professional experience
Work History
Head of Latin America Payments & Commerce Solutions
J.P. Morgan
02.2022 - Current
- Lead the product strategy and vision for Payments & Commerce solutions products.
- Spearheaded the identification and analysis of potential fintech partnerships strategically aligned to enhance and complement the product offerings.
- Pioneered the integration of agile product development methodologies, ensuring a swift response to market demands.
- Orchestrated successful product launches and executed go-to-market strategies, resulting in increased market share and revenue growth.
- Continuously assessed and adapted product roadmaps to align with evolving global and regional strategic goals and customer needs.
Head of Treasury Advisory & Solutions Americas
J.P. Morgan
09.2016 - 02.2022
- Pioneered high-level discussions encompassing cash & liquidity management, Trade Services & Finance, Merchant services, and Cards, shaping comprehensive strategies for sustained market leadership.
- Championed transformative client discussions on treasury, working capital optimization, and digital transformation, driving initiatives that resulted in substantial operational efficiencies and cost savings.
- Distinguished as a trusted consultant, identifying and implementing bespoke treasury solutions tailored to clients' specific needs, solidifying J.P. Morgan's reputation as a forward-thinking financial partner.
- Successfully navigated and supported the execution of complex global deals involving Asia, Europe, and Latin America, showcasing strategic acumen and fostering long-term partnerships with clients worldwide.
APAC Regional Sales Head
J.P. Morgan
09.2013 - 09.2016
- Drove transformative growth as the Head of Multinational Treasury Services Sales in Hong Kong, strategically defining the inbound approach for regional clients in the Greater China Region.
- Spearheaded the development of a dynamic Hong Kong Sales strategy tailored to multinational clients, resulting in a significant expansion of the client base and revenue streams.
- Provided instrumental support to Product Managers, actively contributing to the creation and refinement of compelling value propositions for the region, positioning J.P. Morgan as a market leader in innovative financial solutions.
LATAM Regional Treasury Sales Head
J.P. Morgan
02.2012 - 09.2013
- Led as the visionary Head of Commercial Banking and Multinationals Treasury Services Sales, crafting and executing a dynamic inbound sales strategy that propelled J.P. Morgan to the forefront of the Latin American market.
- Spearheaded the strategic definition of inbound sales tactics, catalyzing exponential growth and positioning the company as the preferred financial partner in the region.
- Guided and empowered Product Managers in defining and prioritizing products for expansion across Latin America, fostering a culture of collaboration and innovation within the team.
Liquidity & Treasury Sales Specialist
J.P. Morgan
04.2010 - 01.2012
- Executed successful sales of Cash and Liquidity management solutions to large corporates and financial institutions across Latin America.
- Defined and implemented a comprehensive liquidity strategy for both offshore and onshore markets, elevating J.P. Morgan's standing as a trusted partner in optimizing financial operations.
- Achieved remarkable revenues growth, showcasing a results-oriented approach in delivering value to clients and driving business growth.
Treasury Services Product Manager
Citibank
06.2002 - 04.2010
- Restructured the product area, enhancing sales team support and customer service by eliminating redundant activities.
- Identified tailored solutions for large corporates and financial institutions.
- Hedged Treasury Services balances following treasury guidelines.
- Pioneered innovative solutions, including interbank fee rebates, cost-effective payment methods, international payroll, and foreign pensioner payment receipt.
- Implemented an electronic investment platform for Large Corporates and Financial Institutions investing in the US.
Education
MBA -
Fundacao Getulio Vargas
01.2007
Bachelor in Business Administration -
Pontificia Universidade Catolica – PUC
01.2004
Skills
- Team building
- Leadership
- Strategic Thinking
- Conflict Resolution
- Problem Solving
- Effective Communication
- Client Advisor
- Global Payments
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Head of Latin America Payments & Commerce Solutions
J.P. Morgan
02.2022 - Current
Head of Treasury Advisory & Solutions Americas
J.P. Morgan
09.2016 - 02.2022
APAC Regional Sales Head
J.P. Morgan
09.2013 - 09.2016
LATAM Regional Treasury Sales Head
J.P. Morgan
02.2012 - 09.2013
Liquidity & Treasury Sales Specialist
J.P. Morgan
04.2010 - 01.2012
Treasury Services Product Manager
Citibank
06.2002 - 04.2010
MBA -
Fundacao Getulio Vargas
Bachelor in Business Administration -
Pontificia Universidade Catolica – PUC