Dennis Sharp
Westland,MI
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
32
32
years of professional experience
Work History
Senior Business Communications Technician
Comcast, Xfinity
03.1997 - 03.2021
- Performed installation and troubleshooting of RF networks, Digital television, wired and wireless network, VOIP.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Electrostatic Paint Line Operator
Diamon Automation
04.1989 - 10.1996
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Applied proper coating techniques to achieve proper thickness and high-quality finish.
- Loaded and unloaded [Type] parts from conveyor line using proper methods and ensuring quality paint finish.
- Administered routine cleaning and maintenance on various components of coating system.
Education
No Degree - Desktop Publishing
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Ferndale High School
Ferndale, MI06.1982
Skills
- System Troubleshooting
- User Training
- Quality Control
- Component Replacement
- System Installation
- Environmental Compliance
- Customer Service
- OSHA Compliance
- Staff Education and Training
- Computer-Assisted Diagnostics
Timeline
Senior Business Communications Technician
Comcast, Xfinity
03.1997 - 03.2021
Electrostatic Paint Line Operator
Diamon Automation
04.1989 - 10.1996
No Degree - Desktop Publishing
Kellogg Community College
High School Diploma -
Ferndale High School