Dennis Taylor
Tulsa,OK
Summary
Sales associate with eight years of experience in product sales and customer engagement. Proven leadership in retail management, driving profitability and operational efficiency. Proficient in data analysis and publication generation, demonstrating adaptability and strong interpersonal skills. Focused on enhancing organizational performance through effective time management and organizational practices.
Overview
8
8
years of professional experience
Work History
School Bus Driver / Aid
Tempe Union High School District
Tempe, Arizona
07.2025 - 09.2025
- Operated school bus safely during morning and afternoon routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted students with boarding and exiting the bus in a safe manner.
- Monitored student behavior to maintain a respectful and safe environment.
- Adhered to traffic laws and district policies while driving the bus.
- Developed positive relationships with students through friendly interactions.
City Carrier Assistant
USPS
Scottsdale, Arizona
10.2024 - 04.2025
- Delivered mail and packages to designated locations efficiently.
- Acquired customer signature for registered and insured mail.
- Followed safety procedures while operating postal delivery vehicles.
- Collaborated with team members to ensure timely service delivery.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Sales Representative
Open Network Exchange
Scottsdale, AZ
05.2023 - 08.2024
- Increased sales by 15% through upsells and cross-selling of additional products and services
- Improved the pre-sales process, resulting in a 10% increase in sales
- Created a sales pipeline for the financial industry, increasing average revenue by 12% per month
- Established personal connections with customers, exceeding customer service expectations
- Maintained an average of $6,000 in client sales each month
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Built rapport with clients by providing quality customer service and problem solving
- Reduced buyer turnover from 40% to 15%, increasing annual sales by an average of $4,000
Customer Service Representative
The Home Depot
Phoenix, AZ
07.2020 - 05.2023
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Performed sales analytics and provided recommendations that increased sales by $10,000
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Developed and trained 15 new customer service representatives on the proper handling of customer inquiries
- Created a new customer database by entering customer information into a database
Ross Associate
Ross Dress For Less
Phoenix, AZ
03.2020 - 06.2020
- Sales representative
Vans Sales Associate
Vans Family
Phoenix, AZ
11.2017 - 08.2018
- Sales representative
Best Buy Sales Consultant
Best Buy
Phoenix, AZ
09.2017 - 08.2018
- Sales representative in the Magnolia department
- Sales representative in the Electronics department
Education
BBA - Accounting And Finance
Florida International University
Miami, FL05-2028
Some College (No Degree) - Aerospace Engineering
Arizona State University-Polytechnic
Tempe, AZ01-2023
Finance -
Iowa Central Community College
Fort Dodge02.2020
Finance -
Phoenix College
Phoenix05.2018
High school diploma -
Mountain Pointe High School
Phoenix05.2017
Skills
- Financial analysis
- Sales strategies
- Customer service
- Data entry
- Team collaboration
- Project management
- Time management
- Communication skills
- Problem solving
- Great attitude
- Safe driving practices
- Pre-trip inspections
- Basic mechanical repair
- Bus evacuation drills
- Weather condition driving
- Lifting up to 50 lbs
- Punctuality
- Wheelchair lift operation
Timeline
School Bus Driver / Aid
Tempe Union High School District
07.2025 - 09.2025
City Carrier Assistant
USPS
10.2024 - 04.2025
Sales Representative
Open Network Exchange
05.2023 - 08.2024
Customer Service Representative
The Home Depot
07.2020 - 05.2023
Ross Associate
Ross Dress For Less
03.2020 - 06.2020
Vans Sales Associate
Vans Family
11.2017 - 08.2018
Best Buy Sales Consultant
Best Buy
09.2017 - 08.2018
BBA - Accounting And Finance
Florida International University
Some College (No Degree) - Aerospace Engineering
Arizona State University-Polytechnic
Finance -
Iowa Central Community College
Finance -
Phoenix College
High school diploma -
Mountain Pointe High School
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