Dennis Thompson II
Woodbridge,Virginia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Assistant Manager
PODS Enterprises
Manassas, VA
12.2021 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Operating forklift and Podzilla (cranelike mechanism)
- Parts Inventory
- Logistics
- Cheetah Routing Editor
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed and implemented Logistics KPI’s to measure performance and identify areas of improvement
- Resolve complex Logistic issues promptly and effectively, minimizing disruptions to operations
- Dispatched drivers for multiple routes and makes adjustments to maintain daily operations accordingly
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers' expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Identified mechanical problems and determined best solutions for correction.
Lead Driver
PODS Enterprises
Manassas, VA
08.2015 - 09.2021
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Coordinated with drivers to organize timely pickup and delivery.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
Class B CDL Truck Driver
PODS Enterprises
Manassas, VA
03.2006 - 04.2015
- Maintained clean driving record, adhering to State laws and safety standards.
- Navigated complex routes without use of GPS or wayfinding in areas of low signal.
- Skilled in operation of automatic and standard transmission vehicles.
- Skilled driving in poor weather conditions.
Caretaker
Arlington National Cemetery, Department of the Army
Arlington, VA
09.2024 - Current
- Follow Chain of Custody policy for all interments.
- Excavate grave sites using shovel, pick, or jack hammer.
- Close grave sites using front dumper, shovel, and power tamper; levels grave sites and replaces floral items on graves.
- Operate various engineering and heavy mobile equipment to include 2.5 ton truck, 1 to 1. 5 ton stake and platform truck, and 1 ton pickup truck.
- Utilize front-end loader, back-hoe, and other equipment to excavate trenches and pits, fill in low spots, move earth, sand, grave, clear brush, trees, stumps, rock, remove ice and snow, and occasionally move or cover hazardous or flammable materials.
- Operate backhoes and front-end loaders to dig, pile and load dirt for cemetery and/or facility operations.
- Adjust equipment attachments for proper level, angle, or depth according to work to be done and the type of equipment used.
- Operate tractors, backhoes, and other equipment on flat and rocky surfaces to help accomplish the mission of ANC's outside operations division.
Education
Business Management
Virginia State University
Petersburg, VAC.D. Hylton High School
Woodbridge, VA06.2003
Skills
- Manage Contracts
- Inventory
- Dispatcher
- Driving whacker
- Kubota
- Toro
- Chrome
- Microsoft
- Logistics
- Cheetah Routing Editor
- Operating cranelike machine
- Business Intelligence
- Outlook
- Customer Service
- Strategic Planning
- Power BI
- Computerized Maintenance Management
- Fueling machine's "Podzilla" and Forklift as well as trucks and Golf Carts
- Delivery Driving CDL B
- Routing Delivery Services
- Change tires on trucks, Golf carts and Podzillas
- Marketing Management
- Shift Coverage
- Time Management
- Team Motivation
- Training
- Staff Management
- Staff Training
- Tampering
- Customer Relationship Management
- Staff Supervision
- Project Management
- Maintain equipment systems
- Greet Guests
- Order Supplies
- Manage Budgets
- Hiring and Training
- Evaluate employees
- Assist Customers
- Directing Team Members
- Money Handling
- Hydraulics
- Equipment Maintenance and Repair
- Maintenance
- Hydraulic Systems
- Fuel Systems
- Parts Replacement
- Vehicle Inspections
- Automotive Mechanics
- Preventative Maintenance
- Snow Removal
- Equipment Operation
- Groundskeeping
- Leaf Removal
- Grounds Maintenance
- Lawn Care
Timeline
Caretaker
Arlington National Cemetery, Department of the Army
09.2024 - Current
Assistant Manager
PODS Enterprises
12.2021 - 09.2024
Lead Driver
PODS Enterprises
08.2015 - 09.2021
Class B CDL Truck Driver
PODS Enterprises
03.2006 - 04.2015
Business Management
Virginia State University
C.D. Hylton High School