Dennis Tousignant
Ishpeming,MI
Summary
Hardworking and enthusiastic college student working towards a Associates Degree in Climate Controlled Technology. Seeking to use current knowledge of HVACR and interpersonal skills to effectively serve your company in an internship position. Dedicated and committed to becoming a dependable and valuable team member.
Overview
7
7
years of professional experience
Work History
Member Service Representative
TruNorth Federal Credit Union
04.2021 - Current
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Assisted members with account management, including updating personal information and setting up automated payments.
Grocery Store Clerk
Jims Jubilee Foods
06.2017 - 04.2021
- Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
- Participated in team meetings to discuss store goals, policies, and strategies for improvement.
- Managed inventory by stocking shelves and rotating products to minimize waste.
Education
Associate of Applied Science - HVACR
Northern Michigan University
Marquette, MI05.2025
High School Diploma -
Ishpeming High School
Ishpeming, MI06.2017
Skills
- Training Development Aptitude
- Deadline Management
- Service Recommendations
- Attention to Detail
- Quality Control
- Multitasking
- Staff Education and Training
- Periodic Compliance Knowledge
- Order Processing
- Service Upselling
Timeline
Member Service Representative
TruNorth Federal Credit Union
04.2021 - Current
Grocery Store Clerk
Jims Jubilee Foods
06.2017 - 04.2021
Associate of Applied Science - HVACR
Northern Michigan University
High School Diploma -
Ishpeming High School
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