Dennis Warr
Houston,TX
Summary
Dynamic professional with a strong background in customer service and management, notably as Assistant Store Manager at Pizza Hut traveling to other locations to assist in the successful implications of everyday management tasks. Highly motivated and strategic planner, multitasker, skilled in inventory control and enhancing customer satisfaction. Proven ability to implement policies effectively, ensuring operational excellence and fostering repeat business through exceptional service.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Uber Eats/Doordash
08.2021 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Assistant Manager
Pizza Hut
03.2018 - 02.2024
- Roaming Manager traveling to different locations to help where needed.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Store Manager
Dollar General
10.2010 - 04.2015
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - Psychology
Stephen F. Austin State University
Nacogdoches, TXPhlebotomy Certificate Program
Angelina College
Lufkin, TX05-2014
High School Diploma -
Hemphill High School
Hemphill, TX05-2009
Skills
- Customer Oriented
- Strategic Planning
- Policy Implementation
- Highly Motivated
- Quick Learner
Timeline
Delivery Driver
Uber Eats/Doordash
08.2021 - Current
Assistant Manager
Pizza Hut
03.2018 - 02.2024
Store Manager
Dollar General
10.2010 - 04.2015
No Degree - Psychology
Stephen F. Austin State University
Phlebotomy Certificate Program
Angelina College
High School Diploma -
Hemphill High School