Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Yashar

Chicago,IL

Summary

With over 29 years of experience as a member of the FedEx Team my experience is broad and in almost every facet of D.G.O. This experience involves the ability to communicate well and lead others towards the goal of providing the best and strongest customer service. with everyone. In short, I help lead and coach my fellow employees to accomplish our goal of safely and completely serving our customers.

Overview

30
30
years of professional experience

Work History

Operations Lead

FedEx
Northbrook, IL
10.2021 - Current

Team lead in charge of our station's FO operations. This involves staffing and load balancing to ensure safety and service. In addition, I help plan and lead our morning sort. This involves covering open routes and load leveling stops between routes; ensuring there are enough coworkers to pull and run all the routes necessary to ensure efficiency and primarily customer service.

Also, I ensure that every team member has the proper equipment and tools to work safely and maintain the highest level of service to our customers. Once the sort is down, I run P-S-T's to follow through that all the freight is on road, thereby helping our team to work towards our goal of 100% service.

I am responsible for leading and staffing our response sort. By setting everything in place to start the sort on time, including proper staffing, I ensure safety and service for our second station sort.

As a leader and trainer, I work with our new couriers to learn how to best utilize our LEO's. This also involves training them in proper courier methods and giving them their initial experience on road to help them be successful and safe.

I am also a certified defensive driving instructor.

As a team member, I traveled to Indianapolis, Omaha, Champaign and Ceder Rapids: to benchmark and assist in other FedEx operations.

Courier

FedEx
Skokie, IL
01.2021 - 10.2021

As a loop leader, I lead a group of five couriers and load leveled the amount freight and stops to ensure service and safety. In addition, I would help other loops with the goal of a 100% service level.

Swing Courier

FedEx
Skokie, IL
02.1994 - 12.2020

Covered open delivery and pickup routes.

Communications with dispatch to balance stops and assign bulk pickups

A.M. and P.M. sort lead.

International paperwork specialist.

Covered any and all operational holes including shuttles

Set up all morning sort operations and provide leadership on both the morning sort and evening reload

Balanced F.O couriers and ACO/PIO

Courier

FedEx
Skokie, IL
01.1993 - 02.1994

My initial entry into the FedEx team involved being a part-time courier on P.M shift. I immediately start assisting our P.M. operations as a swing driver. In addition, I unloaded trucks; loaded containers; corrected problem packages and went where I was needed to help the operation be successful.

Education

No Degree - Economics

Illinois State University
Normal, IL

High School Diploma -

Von Steuben M.S.C
Chicago, IL
06.1988

Skills

Proficiency with the following systems, TRIPS; address corrections and package insertions; FWR; and FAMIS

In addition, I am a certified defensive driving instructor and a leader on our station's safety team

Timeline

Operations Lead

FedEx
10.2021 - Current

Courier

FedEx
01.2021 - 10.2021

Swing Courier

FedEx
02.1994 - 12.2020

Courier

FedEx
01.1993 - 02.1994

No Degree - Economics

Illinois State University

High School Diploma -

Von Steuben M.S.C
Dennis Yashar