PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

DENNISE MAYNES

Alorica
El Paso,TX
9
years of professional experience

Customer service professional with 7+ years of experience in customer-facing roles, including customer service, sales, cash handling, and team supervision. Strong verbal communication, active listening, problem-solving, and bilingual English/Spanish skills. Experienced in assisting customers by phone and email, resolving service concerns, processing payments and account information, and providing professional customer support.

Work History

Customer Service Representative

5 Months
Alorica | 02.2026 - 07.2026
  • Assisted customers with questions and concerns related to car payments and vehicle titles by phone and email.
  • Provided accurate information and guidance regarding payment-related and title-related customer needs.
  • Processed customer information and maintained accurate records while following established procedures.
  • Provided professional, empathetic service and worked to resolve customer concerns efficiently.

Sales Representative

1 Year 1 Month
Spectrum | 04.2024 - 05.2025
  • Provided professional customer service while assisting customers with products, services, and account needs.
  • Answered customer questions and helped identify products and services that met customer needs.
  • Built positive customer relationships through clear communication and attentive service.

Server / Attendant

10 Months
RAD Retrocade | 05.2023 - 03.2024
  • Provided friendly and efficient service to patrons while taking and delivering food and beverage orders.
  • Maintained a positive environment and supervised the use of game machines.

Supervisor / Server

1 Year 9 Months
The District Pub & Kitchen | 07.2021 - 04.2023
  • Provided timely, attentive service and handled cash and credit card transactions.
  • Managed end-of-day cash, inventory, sales tracking, and shift responsibilities.
  • Ensured customer needs were addressed promptly and professionally.

Manager / Server

1 Year 5 Months
La Unica Bar & Taproom | 02.2020 - 07.2021
  • Assisted with inventory, staff training and hiring, end-of-day reports, cash handling, and menu development.
  • Provided customer service and processed cash and credit card transactions.

Cashier

2 Years
Big 5 Sporting Goods | 08.2017 - 08.2019
  • Processed sales transactions and payments while providing friendly, courteous customer service.
  • Answered customer questions and resolved customer issues.

Education

Some College

High School Diploma

Del Valle High School | 01.2017

Skills

Customer Service
Bilingual English/Spanish
Data Entry (40 WPM)
Active Listening
Strong Communication
Problem Solving
Empathy
Management
Cash Handling
Sales
Positive Attitude
Fast Learner
Teamwork

Timeline

Customer Service Representative

Alorica
02.2026 - 07.2026Read More

Sales Representative

Spectrum
04.2024 - 05.2025Read More

Server / Attendant

RAD Retrocade
05.2023 - 03.2024Read More

Supervisor / Server

The District Pub & Kitchen
07.2021 - 04.2023Read More

Manager / Server

La Unica Bar & Taproom
02.2020 - 07.2021Read More

Cashier

Big 5 Sporting Goods
08.2017 - 08.2019Read More

Del Valle High School

High School Diploma
Read More

Some College
Read More
DENNISE MAYNES