Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Olivia Dennis

New York,NY

Summary

Driven and creative professional with a strong focus on delivering exceptional client experiences and supporting team success. Passionate about contributing fresh ideas, enhancing engagement, and maintaining organized, visually appealing work. Skilled at collaborating with diverse teams, managing tasks efficiently, and adapting in fast-paced, high-pressure environments. Proficient in digital tools such as Canva, Microsoft Office, and PowerPoint, with a strong attention to design, detail, and presentation. Dedicated to learning, growing, and achieving goals while consistently making a positive impact.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Zadig & Voltaire
02.2026 - Current
  • Direct daily operations of luxury store that generates 3-4 million in sales, ensuring client satisfaction and brand standards despite minimal leadership presence.
  • Ensure operational integrity through effective management of opening and closing procedures, cash handling, and inventory accuracy.
  • Utilize KPI tracking and CRM tools to enhance selling strategies and achieve daily performance goals.
  • Manage end-of-day and end-of-week reporting to verify operational accuracy and align sales performance with business objectives.

Sales Floor Supervisor

Lululemon
07.2024 - Current
  • Ensure displays remain attractive and consistent with brand standards to achieve seasonal objectives.
  • Monitor engagement metrics while communicating updates to enhance team strategy.
  • Guide new hires on sales techniques, store protocols, inventory handling, and merchandising standards.
  • Facilitate the execution of in-store marketing efforts by organizing events and delivering product presentations.
  • Coordinate with team members to improve workflow processes for effective initiative implementation.

Stylist/Sales Associate

Betty Jo's Boutique
01.2024 - 05.2024
  • Designed seasonal displays that showcased boutique aesthetic and increased luxury sales.
  • Assisted in planning exclusive collaborations and in-store events to engage new and returning clientele.
  • Provided personalized styling suggestions, encouraging clients to explore new wardrobe options.
  • Executed marketing and outreach initiatives to enhance brand visibility and engage clients.

Marketing and Branding Assistant

Towerhill Financial Group
06.2021 - 04.2024
  • Facilitated branding development by establishing color palettes, font choices, and overall visual elements.
  • Revamped website layouts to enhance aesthetics, and improve user experience.
  • Regularly updated online content to maintain consistency and clarity across platforms.
  • Participated in brainstorming sessions to contribute fresh ideas for design, and website improvements.
  • Maintained marketing materials by keeping files organized for easy access.

Stylist/Sales Associate

Splendid
04.2022 - 07.2023
  • Strengthened brand identity and engagement through tailored styling and recommendations for clients.
  • Supported brand communications with updated visual merchandising, in-store displays, and creative presentations.
  • Coordinated with colleagues to develop innovative solutions that enhanced in-store experiences and operational flow.
  • Participated in community-focused and marketing-driven events to boost brand presence and customer connection.

Education

Bachelor of Art and Sciences - Criminal Justice, Fashion

The Ohio State University
Columbus, OH
05-2025

Skills

  • Effective communication and client engagement
  • Team collaboration and leadership support
  • Problems solving and decision making
  • Time management and task prioritization
  • Visual merchandising and digital design (Canva, Microsoft Office, Excel, PowerPoint, Word)
  • Maintaining accuracy, consistency, and attention to detail
  • Adaptability in fast-paced environments
  • Operational efficiency and workflow optimization
  • Store organization
  • POS systems operations

Leadership Experience

  • Special Olympics, Boston, MA, Volunteer, 12/20–Present: Providing year-round training and activities to participants aging from eight and older who have intellectual disabilities, Maintained a safe environment while offering my personal assistance and support, Active in off-site programming activities (e.g. football tournament at Gillette Stadium)
  • Alpha Phi, Tucson, AZ, Member of Sorority, 08/20–05/21: Red Dress Gala (All proceeds raised from this event are donated directly to the Alpha Phi Foundation supporting the American Heart Association), Maintaining a balanced GPA while actively participating in Greek Life events and activities, (Transferred to Ohio State (Alpha Phi) in 2022, continued these events here)
  • Alpha Phi, Columbus OH, Creative and Décor Assistant: Collaborated with sorority sisters to design and set up décor for events, helping create a cohesive and visually appealing and engaging atmosphere. Assisted in organizing materials and arranging decorations, ensuring everything was ready and well-presented. Shared creative ideas for themes and aesthetics, supporting the overall vision and enhancing event experiences.
  • Mentor / Peer Trainer — Lululemon, Burlington, MA, 2024–Present: Lead and mentor new team members, providing training on store procedures and guest engagement standards. Offer ongoing guidance and support to help coworkers develop skills, build confidence, and perform at a high level. Build a collaborative team environment through constructive feedback and example-driven leadership.

Timeline

Assistant General Manager

Zadig & Voltaire
02.2026 - Current

Sales Floor Supervisor

Lululemon
07.2024 - Current

Stylist/Sales Associate

Betty Jo's Boutique
01.2024 - 05.2024

Stylist/Sales Associate

Splendid
04.2022 - 07.2023

Marketing and Branding Assistant

Towerhill Financial Group
06.2021 - 04.2024

Bachelor of Art and Sciences - Criminal Justice, Fashion

The Ohio State University