Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hallie Moore

Brandon,MS

Summary

Efficient office professional organizes and prioritizes tasks, working independently with little supervision. Work well under pressure and with diverse personalities using tact and diplomacy. Proficient in Microsoft Word, Excel and PowerPoint. Very resourceful and highly adaptable to change, new environments and implementation of new systems. Eager to learn new and improved methods. High-energy administrative professional with diverse toolbox of clerical skills. Mastery in word processing, spreadsheet creation and database management. Customer-focused professional supports team goals and office functions with concise prioritization and diligent workflow coordination. Experienced Office Administrator builds organizational strength and build customer service capability within office. Excellent verbal and written communication skills. Direct staff in completing high priority tasks. Apply strong customer focus in building

Overview

6
6
years of professional experience
1
1
Certification

Work History

Utilization Management Specialist

CareSource
WFH
05.2025 - Current
  • Collaborated with physicians, nurses, case managers, and healthcare providers to ensure optimal patient outcomes and efficient resource utilization.
  • Provided education and guidance to providers and staff regarding utilization management policies and procedures.
  • Reviewed inpatient, outpatient, and specialty service requests for authorization and coverage determination.
  • Collaborated with physicians, nurses, case managers, and healthcare providers to ensure optimal patient outcomes and efficient resource utilization.

Package Handler

Amazon
Canton, MS
04.2024 - 07.2025
  • Using scanners or warehouse systems to track orders and inventory.
  • Applying shipping labels and ensuring packages are ready for shipment.
  • Verifying that the correct items and quantities are included in each order.
  • Meeting productivity and quality targets set by the facility.

Lead Ambassador

Xfinity Comcast
WFH
06.2022 - 04.2024
  • Handling escalated customer issues and ensuring a positive customer experience.
  • Coaching, mentoring, and training new sales associates on sales techniques, products, and company procedures.
  • Ensuring company policies, sales integrity, and operational procedures are followed.
  • Drove sales of internet, mobile, TV, and home services while consistently meeting performance goals.

Medical Assistant

Mississippi Sports Medicine And Orthopaedic Center
05.2020 - 06.2022
  • Facilitated communication between patients and healthcare providers, ensuring accurate relay of information regarding lab tests, procedures, and appointments while maintaining patient confidentiality and compliance with regulatory standards.
  • Organized and maintained medical records by scanning, filing, and verifying patient information, contributing to improved data quality and efficient access to patient histories for clinical staff.
  • Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests and arrange specialist referrals.
  • Trained junior staff members in effective patient interaction and office procedures, enhancing overall team performance and patient satisfaction.

Education

Certificate Medical Assistant -

Delta Technical College
Ridgeland, MS
04.2020

High School Diploma -

Morton High School
Morton, MS
05.2016

Skills

  • Data management
  • File organization
  • Billing and coding
  • Record keeping and filing management
  • Human resource
  • Office management software
  • Patient charting
  • Meeting planning
  • Inventory management
  • Schedule management
  • Workflow optimization
  • Schedule and calendar
  • Project management
  • Office supply management
  • Training and development
  • Inbound and outbound calling
  • Document scanning
  • Spreadsheet development
  • Inventory control
  • Report writing and development
  • Word processing
  • Scanning and copying
  • Records administration
  • Accounts payable and receivable
  • Event and meeting planning
  • Database entry
  • Digital archiving
  • Business correspondence
  • Administrative support
  • Medical terminology

Certification

Certified Medical Assistant

Timeline

Utilization Management Specialist

CareSource
05.2025 - Current

Package Handler

Amazon
04.2024 - 07.2025

Lead Ambassador

Xfinity Comcast
06.2022 - 04.2024

Medical Assistant

Mississippi Sports Medicine And Orthopaedic Center
05.2020 - 06.2022

Certificate Medical Assistant -

Delta Technical College

High School Diploma -

Morton High School
Hallie Moore