Zulana Coopwood
Summary
Recent Dental Assisting graduate with hands-on training in dental radiography and chairside assisting. I am eager to utilize my skills providing the best dental care and support to my coworkers and patients. I am a hard working, energetic, self motivated, quick learner and have excellent customer service skills. I'm looking forward to becoming a great asset to your dental practice.
Overview
5
5
years of professional experience
Work History
CSR
Crate And Barrel
09.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
CSR
Orkin Pest Control
03.2020 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally regarding pest control.
- Help customers make payments and schedule pest control appointments.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
CSR
DOVENMUEHLE
05.2018 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally regarding home mortgages and insurance.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- In downtime did collection calls for past due mortgage payments.
Education
Certificate in Dental Assisting And Radiography - Dental Assisting
Accelerated Academy
Belvidere, IL12.2023
High School Diploma -
West Aurora High School
Aurora, IL05.2011
Skills
- Dental Radiography
- Sterilization
- CPR/BLS
- Impressions
- Four-handed Dentistry
- Composite and Amalgam Filling set
- Crown and Bridge set up
- Coronal Polishing
- Endo RCT set up
- Multi-asking
- Excellent customer service
- Strong work ethnic
- Positive Attitude
- Self-motivated
References
- Samantha Olsen
- Dental office manager/ Dental assistant
- Brenchon Dental
Timeline
CSR
Crate And Barrel
09.2022 - Current
CSR
Orkin Pest Control
03.2020 - 09.2022
CSR
DOVENMUEHLE
05.2018 - 03.2020
Certificate in Dental Assisting And Radiography - Dental Assisting
Accelerated Academy
High School Diploma -
West Aurora High School
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