Fidelina Cruz

• DENTAL ASSISTANT A Bilingual Dental Assistant seeking to obtain a career in a professional dental office where my newly acquired education and my proven customer service skills could enhance the success and growth of my potential employer, which can also translate into long lasting relationships with patients. Very knowledgeable in OSHA and dental office safety and proven track record of following necessary controls to ensure compliance and office safety.Academic Credentials:
• Credentials include Concorde Career College Dental Assistant Program.
• Passion for quality in patient care and in assisting dentist with any duty.
• Certified in sterilization instruments and infection control.
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Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.