Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
28
28
years of professional experience
Work History
Scheduler Rep II
St Francis Hospital
10.2023 - Current
Managed daily schedules to ensure efficient operations.
Coordinated with teams to optimize resource allocation and reduce downtime.
Improved process efficiency by streamlining appointment scheduling.
Scheduled appointments to maximize client satisfaction.
Resolved scheduling conflicts to ensure seamless operations.
Dual Area Supervisor
PFSweb
10.2019 - Current
Managed a team of10-20 employees per account
Planned to meet daily shipping goals
Daily forecast meeting with management team
Motivated team members to go the extra mile
Managed P&L to ensure that revenue goals are within guidelines as well as keeping up with monthly budget
Area Manager
Nike, Inc
05.2014 - 02.2019
Production Manager, Receiving and Shipping Manager handle all outgoing loads for schedules per day
Using the PKMS system to see how much product we have produced for schedule
Report to the Operation Manager to discuss plans for the day
Meet with my direct reports to go over safety and workload
Using Lean Six Sigma for hours planning
Corrections Case Manager
Marshall County Correctional
03.2012 - 05.2014
My daily responsibilities, consist of managing and overseeing over200 inmates and their case load
Perform correctional casework in an institutional setting; develop, evaluate, and analyze program needs and other data about inmates
Evaluate progress of individual offenders in the institution; coordinate and integrate inmate
Spearheaded training programs; develop social histories; evaluate positive and negative aspects in each case situation and develop release plans
Treating persons in need of social rehabilitation
Operations Manager
Exxon
10.2007 - 04.2012
Trained incoming employees on company policies and procedures
Managed P&L to ensure that revenue goals are within guidelines as well as keeping up with monthly budget
Held all direct reports accountable for daily sales, goals, and success
Operations Supervisor
Ford Motor Company
02.1997 - 02.2007
Enhanced all employees when following all safety regulations
Managed an average of50 direct reports daily
Oversaw all production move out on a timely schedule
Worked in extremely fast-paced environment in cross dock operation
Weighted materials or products and recorded weight and other production data on tags or labels
Inspected product for accuracy
Motivated staff to a high success rate daily
Education
Master's - Secondary Education
University of Phoenix
Memphis, TN
01.2014
Bachelor's - Business Administration and Management
Baker College
Flint, MI
01.2006
Skills
Microsoft Office (10 years) - Word, Excel, Power Point
Lean Manufacturing (30 years)
Operations (30 years)
Management (25 years)
Training (20 years)
Inventory Control (10 years)
Distribution (15 years)
Lean Six Sigma
Profit & Loss
5S
Computer Networking
Strategic Planning
Time management
Calendar coordination
Meeting planning
Task prioritization
Affiliations
Safety Team, Ergonomics Rep
Timeline
Scheduler Rep II
St Francis Hospital
10.2023 - Current
Dual Area Supervisor
PFSweb
10.2019 - Current
Area Manager
Nike, Inc
05.2014 - 02.2019
Corrections Case Manager
Marshall County Correctional
03.2012 - 05.2014
Operations Manager
Exxon
10.2007 - 04.2012
Operations Supervisor
Ford Motor Company
02.1997 - 02.2007
Bachelor's - Business Administration and Management
Acute Care Registered Nurse at CommonSpirit Health-St Francis Hospital- Level 3Acute Care Registered Nurse at CommonSpirit Health-St Francis Hospital- Level 3