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Refined, relationship-driven esthetician and beauty professional with a foundation in makeup artistry, luxury client care, and brand storytelling. Known for maintaining the lowest return rate on the Macy's beauty floor through intuitive, compassion-led guidance and discreet, emotionally intelligent service. I excel at listening deeply-both to what clients say and what they don't say-allowing me to deliver solutions that feel personal, elegant, and trustworthy. With training across prestige houses including Chanel, Dior, Tom Ford Beauty, Jo Malone London, Shiseido, Clinique, Estée Lauder, and Lancôme, I bring a warm, polished, hospitality-rooted approach to clienteling. A former multi-unit manager in high-volume specialty coffee, I also offer strong leadership, operations expertise, team development, and service culture fluency. Now seeking to bring my artistry, luxury service, and relationship-centric approach to Hermès as a Beauty Expert-Sales Specialist.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Specializes in luxury eye-wear retail, optical products and personalized styling with a focus on high-end fashion and client service. Skilled in providing expertise on lens types, frame materials, and facial morphology to deliver tailored styling and vision solutions. Passionate about styling, fashion history and the modern reinterpretation of vintage pieces, with a strong eye for combining archival fashion with contemporary trends.

Luxury retail sales supervisor with a strong background in client relations and high-end customer service. Demonstrates a commitment to delivering exceptional client experiences that drive Book of Business growth. Effective team leader focused on achieving sales goals and enhancing operational efficiency.

Customer-focused retail professional with several years of experience delivering excellent service in fast-paced retail environments. Skilled at building strong relationships with customers, providing personalised product advice, and creating a welcoming and memorable shopping experience. Experienced in handling sales transactions and contributing to achieving sales targets while maintaining high store standards. A quick learner who adapts easily to new systems, products, and working environments. Known for strong communication skills, attention to detail, and a professional approach, with a genuine passion for customer service and luxury retail

Denys Newman

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Luxury Beauty Sales Lead

Fragrance Sales Lead

Luxury Fragrance Sales Lead

Owner & Operations Manager

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Luxury Beauty Sales Lead

Fragrance Sales Lead

Luxury Fragrance Sales Lead

Owner & Operations Manager

Diploma -

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