Denzel Ross
Kansas City,MO
Summary
Served in the Armed Forces and am experienced in all levels of human resources as it applies to software systems. Have over 6 years of experience of data entry and proficient in personal files. Also have one year experience as a HVAC technician along with 4 Years experience as a Security Professional.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Supervisor
Aliied Universal
03.2020 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Correctional Officer
Corecivic Inc.
12.2020 - 03.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Freight Handler
Walmart Distribution Center
03.2020 - 08.2020
- Inspected each package for defects, including damages and improper labels
- Labeled the containers with identifying information such as storage bins and final destinations
- Received all packages and ensured delivery to correct departments and personnel
- Operated forklifts, pallet jacks, and other equipment to load and unload freight at dock
- Ensured that boxes were properly stacked without causing damage to products or packaging
- Worked in accordance with company policies and guidelines
- Ensured clean and safe working environment by keeping shelves, pallet area, and workstations tidy, organized, and in compliance with maintenance regulations
- Inspected freight for any damage or faults prior to loading.
Human Resources Specialist
US Army Reserve
04.2018 - 08.2021
- Mentored junior HR professionals in best practices for human resources management, contributing to the development of future leaders within the organization.
- Streamlined HR processes for increased efficiency by digitizing records and automating routine tasks.
- Liaised between Leadership and Junior Soldiers to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
HVAC TECH
Accu-Temp LLC
04.2018 - 03.2020
- Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate
- Inspect, operate, or test machinery or equipment to diagnose machine malfunctions
- Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary
- Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Human Resources/Postal Service Clerk
U.S Army
11.2013 - 04.2018
- Responsible for providing personal and accountability support
- Responsible for the directorate of Human Resources processing soldiers that were transition out of the division of the Armed forces
- Responsible for keeping soldiers personnel files accurate and up to date with army regulations
- Maintain emergency notification data and process orders for duty stations changes
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Sorted mail according to size, shape and destination.
Cashier
GATE
01.2012 - 11.2013
- Cashiers must stock and re-stock shelves, replenishing product in shelving, coolers and hot food area
- Responsible for attending to and assisting customers, accepting payments, stocking the shelves and maintaining station organization
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Crew Worker
Burger King
12.2011 - 01.2012
- Responsible for preparing food and at the front counter helping customers through the ordering process
- Team member job duties include operating a cash register, running the drive-thru, and cleanliness of restaurants
- Participated in training sessions to continuously improve skills, contributing to a more knowledgeable workforce.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
Education
HVAC Certification -
ITT Vocational School
Phoenix, AZBusiness Communication - Business/Human Resource
University of Maryland
College Park, MDHigh School Diploma -
Effingham County High School
Springfield, GA05-2012
Skills
- Public Safety and Security
- Time Management
- CCTV monitoring
- Team leadership
- Critical Thinking
- Teamwork and collaboration
- Active Learning
- Complex Problem Solving
- Active Listening
- Customer and Personal Service
- Human resources
- Records administration
- Filing and recordkeeping
- Database entry
- Document scanning
- Reading Comprehension
- Repairing Equipment Maintenance
- Health and safety compliance
- Material Handling
- Forklift and pallet jack use
Hobbies and Interests
- Reading
- Journaling
- Exercising
- Adventuring
- Drawing
References
- Reginald L. Glover, (912) 677-0714, reginaldglover512@gmail.com
- Steve Russell, Director of Education, (309) 737-3703, Stevenrussell1@outlook.com
- Luis Armendariz, Vice President of Arizona Vocational Technical Institute (HVAC), (915) 261-5512, Luis@avti-hvac.net
- Edwin Brown, USAF Airman First Class, (478) 335-8310
- Blake Cannaliato, Accu-Temp HVAC Tech, (504) 607-0284, Blakecannaliato@yahoo.com
- Tatiana Warren, South Central Medical Center, (316) 259-5357, Tatianawarren17@gmail.com
- Jordan Adison, (478) 841-6152, rosinthal94@gmail.com
- Zoumana Camara, Sams Club, (980) 267-8319
Certification
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
Languages
English
Native or Bilingual
Timeline
Correctional Officer
Corecivic Inc.
12.2020 - 03.2021
Security Supervisor
Aliied Universal
03.2020 - Current
Freight Handler
Walmart Distribution Center
03.2020 - 08.2020
Human Resources Specialist
US Army Reserve
04.2018 - 08.2021
HVAC TECH
Accu-Temp LLC
04.2018 - 03.2020
Human Resources/Postal Service Clerk
U.S Army
11.2013 - 04.2018
Cashier
GATE
01.2012 - 11.2013
Crew Worker
Burger King
12.2011 - 01.2012
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
HVAC Certification -
ITT Vocational School
Business Communication - Business/Human Resource
University of Maryland
High School Diploma -
Effingham County High School
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