Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined the checkout process for improved customer experience and reduced wait times.
Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
Cashier
Lowe's Home improvement
08.2023 - Current
Able to provide sufficient and kind customer service while multitasking and handling money in a safe manner.
Custodian
S&K LLC
11.2022 - 08.2023
Providing a clean work environment for workers in the Rockingham County Governmental building by cleaning floors, taking out trash, and cleaning bathrooms.
Cashier/Food Handler
Cookout
11.2021 - 11.2022
Was able to provide sufficient and kind customer service while multitasking and handling food and money in a clean and safe manner.
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Charlotte
Charlotte, NC
12.2025
Associate of Arts -
Rockingham Community College
Wentworth, NC
05.2023
High School Diploma -
Rockingham Early College High School
Wentworth, NC
05.2023
Skills
Active listening
Communication skills
People skills
Problem-solving abilities
Computer proficiency
Returns Processing
Customer Assistance
Payment Processing
Payment Collection
Customer Service
Cash Handling
Cash Register Operation
Certification
Emerging Leaders Certification- October 2023
Volunteer Experience
Mentoring
YMCA (52 Hours)- Front desk Work, Childcare
Timeline
Head Cashier
Lowes Home Improvment
04.2024 - Current
Cashier
Lowe's Home improvement
08.2023 - Current
Custodian
S&K LLC
11.2022 - 08.2023
Cashier/Food Handler
Cookout
11.2021 - 11.2022
Bachelor of Science - Business Administration And Management