Rebecca Rigaudon
Byron,GA
Summary
Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.
Overview
2
2
years of professional experience
Work History
Head Cashier
Sprouts Farmers Market
04.2022 - 03.2023
- Supervised and Mentored Team: Led a team of cashiers and courtesy clerks, setting a high standard of performance and customer service
- Provided guidance and support, fostering a collaborative and efficient work environment.
- Enhanced Customer Service: Actively engaged with customers at the registers, ensuring exceptional service and promptly addressing any issues or concerns.
- Operational Oversight: Managed daily operational tasks, including assigning store sweeps, monitoring cash register supply levels, and upholding cleanliness standards in restrooms and parking lots.
- Security and Loss Prevention: Maintained visibility at exit doors to oversee security and prevent loss, contributing to a secure shopping environment.
- Scheduling and Compliance: Oversaw the scheduling of meal and rest breaks in accordance with company policy and state regulations, ensuring compliance and operational efficiency.
- Hiring and Training: Assisted in the recruitment and training of new cashiers, and managed disciplinary actions as needed to maintain team performance and adherence to company standards.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Pet Care Specialist / Cashier
PetSmart
04.2023 - 10.2023
- Animal Care and Maintenance: Provide comprehensive care for pets in the store, including cleaning cages, feeding, refilling water, and attending to medical needs
- Ensure the well-being and health of animals through diligent care and handling.
- Customer Service and Sales: Operate the cash register efficiently, handling transactions accurately while providing exceptional service
- Assist customers by answering questions, directing them to products, and ensuring a positive shopping experience.
- Store Operations: Perform various tasks including stocking shelves, facing products, and maintaining store cleanliness
- Contribute to a well-organized and welcoming environment for both pets and customers.
- Communication and Support: Manage phone calls by answering inquiries and directing them appropriately
- Collaborate with team members to address any situation related to the care and housing of live animals.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
Membership Sales Associate
Scenthound
11.2023 - 07.2024
- Drove membership sales by providing health and wellness education to clients, significantly boosting membership enrollments.
- Achieved key performance indicators by increasing average ticket prices and rebook ratios through strategic upselling of memberships, service add-ons, and retail products.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Managed customer interactions by answering phone calls, scheduling appointments, and maintaining accurate customer profiles and records.
- Handled cash transactions with responsibility for daily cash drawer management.
- Resolved customer concerns and managed expectations to ensure high levels of satisfaction and membership retention.
- Maintained a clean and presentable reception area by adhering to Scenthound's sanitary and cleaning practices.
- Executed additional tasks and duties as assigned by the Scenter Manager, demonstrating flexibility and reliability.
- Connected customers with services based on individual needs and vendor capabilities.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Education
High School Diploma -
St. Lucie West Centennial High School
Port Saint Lucie, FL05.2022
Skills
- Persuasion techniques
- Performance Tracking
- Project Management
- Sales strategy development
- Customer Service
- Sales Techniques
- Product and service knowledge
- Revenue Generation
- Excellent Communication
- Product Rotation
- Active Listening
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
Timeline
Membership Sales Associate
Scenthound
11.2023 - 07.2024
Pet Care Specialist / Cashier
PetSmart
04.2023 - 10.2023
Head Cashier
Sprouts Farmers Market
04.2022 - 03.2023
High School Diploma -
St. Lucie West Centennial High School
Similar Profiles
Skylee NarronSkylee Narron
Courtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, CvsCourtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, Cvs
Mason GraceMason Grace
Senior Deli Clerk at Sprouts Farmers Market Inc.Senior Deli Clerk at Sprouts Farmers Market Inc.
Reigna GuajardoReigna Guajardo
Back up AC/Bookkeeper at Sprouts Farmers MarketBack up AC/Bookkeeper at Sprouts Farmers Market
Jacob CohnJacob Cohn
Grocery Clerk at Sprouts Farmers Market Inc, GroceryGrocery Clerk at Sprouts Farmers Market Inc, Grocery
Stacy MathisStacy Mathis
LPN, Bed Coordinator at Emory Hospital Warner RobinsLPN, Bed Coordinator at Emory Hospital Warner Robins