Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denzell Charles

Phoenix,AZ

Summary

Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Results-oriented Operations Executive with wide experience handling business operations, personnel and financials. Great expertise in auditing and management consulting. In-depth knowledge of business planning and forecasting.

Overview

5
5
years of professional experience

Work History

Operations Executive

Pinnacle Logistics
Phoenix, AZ
05.2023 - Current
  • Collaborated on operational support tasks to achieve common goal.
  • Efficiently and effectively identified and solved all problems that impacted delivery in transit.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Broker

Spot Freight
Tempe, AZ
06.2022 - 05.2023
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.

Broker

CRST Logistics
05.2019 - 05.2022
  • Monitored market and negotiated rates based on trends.
  • Tracked shipments and trucks out on deliveries.
  • Planned routes for various shipments according to special events, customer needs and weather.
  • Contacted existing customers to update accounts and confirm deals.

Insurance Agent

GEICO
08.2018 - 04.2019
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.

Education

Associate of Arts - Arts

Kirkwood Community College
Cedar Rapids, IA
05.2012

High School Diploma -

Thomas Jefferson High School
Cedar Rapids, Coralville, Iowa, IA, KS, TX
06.2010

Skills

  • Results Oriented- I am driven through results Reasoning Ability - I define problems and establish solutions Leadership- I lead by example
  • Operations Management
  • Organizational Realignment

Timeline

Operations Executive

Pinnacle Logistics
05.2023 - Current

Broker

Spot Freight
06.2022 - 05.2023

Broker

CRST Logistics
05.2019 - 05.2022

Insurance Agent

GEICO
08.2018 - 04.2019

Associate of Arts - Arts

Kirkwood Community College

High School Diploma -

Thomas Jefferson High School
Denzell Charles
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