DEOGRATIAS KIMOLO
Taneytown,MD
Summary
Motivated and self-taught IT enthusiast with a strong drive for providing exceptional technical assistance and administration. Continuously advancing expertise in computer equipment, troubleshooting, and website administration while pursuing certifications in Security+ and A+. Dedicated to stacking certifications and gaining hands-on experience to excel in the IT sector.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unloader
United Parcel Service, UPS
09.2014 - 01.2015
- Unloaded packages with care and placed in the proper staging area
- Sorting packages by zip code
- Keep steady and clean work area
- Performed in fast-paced environment.
Cashier
Target
04.2015 - 07.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Build relationships with customers to encourage repeat business
- Assisted customers with returns, refunds, and resolving transaction issues.
IT Student Assistant
NoobAid
02.2016 - 08.2017
- Conducted data entry and database management with a focus on information accuracy and data protection
- Assisted in research projects, providing accurate and relevant information for decision-making
- Diagnosed and troubleshooted hardware, software, and network issues
- Researched and identified solutions to technical problems.
Event Specialist
Bj's Wholesale
08.2017 - 06.2020
- Safely prepare food for consumer to try
- In charge of keeping clean workstation, sanitizing all materials before and after use
- Keep inventory of products used and sold
- Good customer service, conversational skills
- Emphasized making sales on products demoed.
Caretaker Nurse
Dandelion Healthcare
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients
- Planned, prepared, and served meals and snacks according to prescribed diets
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Ran errands for patients, did shopping, and picked up other necessities
- Remained alert to problems or health issues of clients and competently responded.
Education
HS Diploma -
Hammond High School
05.2013
Skills
- Microsoft Office
- Troubleshooting (hardware and software)
- Local Area Network (LAN) maintenance
- Website administration
- SharePoint and cottage application administration
- Document management and formatting
- PowerPoint presentations and reports
- Efficient in research projects
- Excellent administrative and communication skills
- Strong customer service focus
- Exceptional interpersonal skills
- Persuasion and judgment
- Motivated learner and team player
- Strong work ethic and accountability
Certification
- Security+, [Month Year]
- A+, [Month Year]
Tel
240-855-1960
Timeline
Event Specialist
Bj's Wholesale
08.2017 - 06.2020
IT Student Assistant
NoobAid
02.2016 - 08.2017
Cashier
Target
04.2015 - 07.2017
Unloader
United Parcel Service, UPS
09.2014 - 01.2015
Caretaker Nurse
Dandelion Healthcare
HS Diploma -
Hammond High School