Deon Blake
Cardinal,VA
Summary
A dedicated results-driven professional with extensive experience in retail operations and management. Consistently achieved and exceeded sales targets through effective sales strategies. Demonstrated expertise in managing multiple retail locations. Passionately trained sales staff and co-workers in skills including product knowledge, selling techniques, and analytical skills.
Overview
7
7
years of professional experience
Work History
Sales Lead Manager
Hallmark
10.2023 - Current
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
TracFone Wireless Sales Expert
Marketsource Inc.
05.2021 - 10.2023
- Trained new hires and mentored co-workers throughout the onboarding process. Training core company values and daily standard operating procedure.
- Tracked market trends and consumer data to ensure customer service and exceed sales goals.
- Operated routine events between six different store locations. (Gloucester, Yorktown, Williamsburg, Newport News, and Fredericksburg)
- Earned Employee of the Month twice, while maintaining a box to sales goal of over 100%.
Frozen Lead / Online Grocery Pickup Member
Walmart
02.2019 - 11.2021
- Utilized computer software to record and monitor inventory levels, performing routine audits.
- Provided guidance to internal teams and inventory management to ensure product availability.
- VPI Champion of the Month and nominated two more times.
Customer Account Representative
Rent-A-Center
03.2017 - 12.2019
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing client accounts. Managing and maintaining over 2000 active client accounts.
- Supervised daily operations and sales functions to maximize revenue, client satisfaction and employee productivity.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Education
Criminal Justice Studies -
Virginia State University
Petersburg, Virginia2016
Associate's - Computer Science
Rappahannock Community College
Saluda, VA2012
Skills
- Self-motivated
- Staff development
- Team leadership
- Strong verbal communication
- Data Management
- Interpersonal and written communication
References
Lativia Allen
Wireless Sales Expert
Elizabeth City, North Carolina
252-202-7531
Desmond Smith
Mathews County School Board Chairman / Director of Diversity Equity Inclusion and Belonging at Christchurch School
804-384-6522
Joseph Parker
Online Grocery Department Supervisor
Gloucester, Virginia
804-384-7572
Timeline
Sales Lead Manager
Hallmark
10.2023 - Current
TracFone Wireless Sales Expert
Marketsource Inc.
05.2021 - 10.2023
Frozen Lead / Online Grocery Pickup Member
Walmart
02.2019 - 11.2021
Customer Account Representative
Rent-A-Center
03.2017 - 12.2019
Criminal Justice Studies -
Virginia State University
Associate's - Computer Science
Rappahannock Community College