Hi, I’m
Deon Gray
Frederick,MD
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
years of professional experience
Work History
Aireco
Sales Manager
05.2020 - Current
Job overview
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Aireco Supply
Counter Salesperson
07.2015 - 05.2018
Job overview
- Increased customer satisfaction by providing personalized service and product recommendations.
- Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Enhanced team productivity by sharing product knowledge and expertise with colleagues.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Contributed to the achievement of sales targets through consistent performance and proactive selling strategies.
Education
Montgomery CollegeRockville, MD
High School Diploma
Skills
- Performance Management
- Client Relationship Management
- Lead Generation
- Business Planning
- Sales operation
- Staff Management
- Sales Planning
- Order Management
- Relationship Building
- Operations
- Consultative Sales
Timeline
Sales Manager
Aireco
05.2020 - Current
Counter Salesperson
Aireco Supply
07.2015 - 05.2018
Montgomery College
High School Diploma
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