Deondra Shaw
Miami,FL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Patient Care Associate
Lifestyle Bodies
11.2022 - 07.2023
- Maintained clean, safe, and well-organized patient environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with patient transfers and ambulation.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and accompanied clients to medical appointments.
Pharmacy Technician
Walgreen's Pharmacy
04.2018 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
Education
Associate of Science - Licensed Practical Nursing
Sheridan Technical College
Hollywood, FL08.2024
High School Diploma -
Miami Central Senior High School
Miami, FL05.2011
Skills
- Hospice and Palliative Care
- Program Oversight
- Supplies Delivery
- Documentation
- Compassionate Client Care
- Observing Responses
- Quality Patient Care
Timeline
Patient Care Associate
Lifestyle Bodies
11.2022 - 07.2023
Pharmacy Technician
Walgreen's Pharmacy
04.2018 - 01.2023
Associate of Science - Licensed Practical Nursing
Sheridan Technical College
High School Diploma -
Miami Central Senior High School