Deonna Shana McEntire
Asheville,NC
Summary
Highly motivated and committed Medical Assistant & CNA with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Flex
Mills River, NC
10.2024 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated optimized routes using GPS technology, enhancing delivery speed and accuracy.
- Communicated effectively with customers to ensure satisfaction and address concerns promptly.
- Conducted vehicle inspections before each shift, maintaining operational readiness and compliance standards.
CNA/Medication Aide (Per Diem)
Worx Agency
05.2023 - 12.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Certified Medical Assistant
MAHEC Family Health Center
Asheville, NC
02.2021 - 09.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Documented vital signs and health history for patients in clinic and hospital environments.
Phlebotomy Technician
MAHEC
Asheville, NC
02.2021 - 09.2025
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Donor Processor/Phlebotomist
Plasma Biological Services
Asheville, NC
02.2020 - 12.2020
- Implemented new procedures to increase donor retention rates, resulting in more consistent donations.
- Determined donor suitability through screening tests, hematocrit and vital signs.
- Maintained a clean and organized donor processing area, promoting a safe and comfortable environment for donors.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
CNA
Carolina Pines
Asheville, NC
03.2019 - 02.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Sterile Processing Technician
Mission Hospital Regional Medical Center
Asheville, NC
10.2017 - 10.2018
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
CNA
Laurel at Summit Ridge
Asheville, NC
01.2013 - 02.2017
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
High School Diplima -
Asheville High School
Asheville, NCHealth Science - Medical Assisting
Blue Ridge Community College
Flat Rock, NC2022
Health Science - Phlebotomy
Asheville Buncombe Technical Community College
Asheville, NC12-2019
Medication Aide
Asheville Buncombe Technical Community College
Asheville, NC09-2019
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Basic Life Support
- HIPAA Compliance
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- Specimens collection and processing
- Sterilization techniques
- Sterile technique
- High-Level Disinfection
- Decontamination procedures
- Bedside manner
- Certified Medication Aide
- Pharmacology knowledge
- Medication Schedule Adherence
- Personal Hygiene Assistance
- Prescription Verification
- Customer service
- Positive attitude
- Teamwork and collaboration
- Attention to detail
Certification
- 2012 CNA-1 Black Mountain Center Black Mountain, NC
- 2021 CPT ABTECH Asheville, NC
- 2022 CCMA BRCC Flat Rock, NC
- 2025 BLS American Heart Association
Timeline
Delivery Driver
Amazon Flex
10.2024 - Current
CNA/Medication Aide (Per Diem)
Worx Agency
05.2023 - 12.2025
Certified Medical Assistant
MAHEC Family Health Center
02.2021 - 09.2025
Phlebotomy Technician
MAHEC
02.2021 - 09.2025
Donor Processor/Phlebotomist
Plasma Biological Services
02.2020 - 12.2020
CNA
Carolina Pines
03.2019 - 02.2020
Sterile Processing Technician
Mission Hospital Regional Medical Center
10.2017 - 10.2018
CNA
Laurel at Summit Ridge
01.2013 - 02.2017
High School Diplima -
Asheville High School
Health Science - Phlebotomy
Asheville Buncombe Technical Community College
Medication Aide
Asheville Buncombe Technical Community College
Health Science - Medical Assisting
Blue Ridge Community College
Professional References
Ben Lopez Clinic Supervisor- (817) 925-3985
Anna Grace Thomas Clinical RN coworker- (828) 713-1084
Stephanie White Direct Supervisor - (314) 304-3235