Deonni Haywood
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Nail Technician
Done.bydee
01.2020 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Customer Service Representative
Jewels Osco
01.2023 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Sales Associate
Champs Sporting Goods
05.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Education
No Degree - Criminal Justice
Loyola University of Chicago
Chicago, IL05.2027
Skills
- Appointment Management
- Product Knowledge
- Customer Service
- Problem-Solving Skills
- Quick learner
- Operations Leadership
Timeline
Customer Service Representative
Jewels Osco
01.2023 - 04.2023
Sales Associate
Champs Sporting Goods
05.2021 - 01.2023
Nail Technician
Done.bydee
01.2020 - Current
No Degree - Criminal Justice
Loyola University of Chicago