Deontae Hightower
Inkster
Summary
Highly motivated and customer-focused retail professional with extensive experience in sales, customer service, and inventory management. Skilled in working effectively in team-oriented environments and handling multiple priorities.
Overview
2022
2022
years of post-secondary education
Work History
Retail Sales Associate
Fanatics
Detroit
- Maintained cleanliness and organization of sales floor displays.
- Assisted customers in product selection, ensuring satisfaction.
- Handled customer returns and exchanges efficiently.
- Resolved customer issues promptly and maintained positive relationships with clients
Retail Sales Associate
Nationals Ballpark
Washington
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Participated in team meetings and training sessions.
Retail Supervisor
Nordstrom
Washington
- Trained and mentored new staff on customer service techniques and policies.
- Supervised daily retail operations and maintained store presentation standards.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Contributed to merchandising ideas at team meetings to increase sales.
Education
Calvin Coolidge Senior High School
Washington, DCSkills
- Comprehend in-depth knowledge of the products and inventory
- Ability to adopt and prioritize under multiple task and unexpected situations
- POS & Cash handling
- Quick learning
- Conflict resolution
- Team collaboration
- Problem Solving
- Verbal communication
- Math knowledge
Timeline
Retail Sales Associate
Fanatics
Retail Sales Associate
Nationals Ballpark
Retail Supervisor
Nordstrom
Calvin Coolidge Senior High School