Deontaez Jones
Cleveland,OH
Overview
5
5
years of professional experience
Work History
Member Service Representative
Greater Cleveland Community Credit Union
Cleveeland , OH
02.2024 - 11.2024
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Delivered exceptional service to customers in person or over telephone.
- Processed loan payments by verifying funds availability prior to disbursing funds.
Cashier/cook
Key To The Soul Carry Out
Cleveland, OH
02.2023 - 02.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed variety of duties related to food service.
Teller
Key Bank
Cleveland, OH
11.2021 - 09.2022
- Maintained accurate records of all transactions for compliance purposes.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Built and maintained client relationships through quality, personalized interactions.
Nursing Assistant
University Hospital & Clinic
Cleveland, OH
05.2021 - 11.2021
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Completed daily room cleaning and organizing to provide patients with clean environment.
Patient Care Nursing Assistant
Cleveland Clinic
Cleveland, OH
02.2020 - 05.2021
- Cultivated homelike environment in nursing home, protected, and promoted resident rights and helped maintain maximum independence and control for residents.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Collected specimens for laboratory testing and analysis.
- Collaborated with other healthcare professionals to ensure quality patient care.
Education
High School Diploma -
Design Lab Early College High School
Cleveland, OH05-2018
Some College (No Degree) -
Cuyahoga Community College
Cleveland, OHSkills
- Excellent communication skills
- Interactive communication skills
- Professional attitude and work ethic
- Decision-making
- Critical thinking
- Teamwork
- Multitasking capacity
- Continuous improvement
- Problem-solving aptitude
Timeline
Member Service Representative
Greater Cleveland Community Credit Union
02.2024 - 11.2024
Cashier/cook
Key To The Soul Carry Out
02.2023 - 02.2024
Teller
Key Bank
11.2021 - 09.2022
Nursing Assistant
University Hospital & Clinic
05.2021 - 11.2021
Patient Care Nursing Assistant
Cleveland Clinic
02.2020 - 05.2021
High School Diploma -
Design Lab Early College High School
Some College (No Degree) -
Cuyahoga Community College
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