Meghan Kalmus
Boulder City,NV
Summary
Multitalented administrative professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Member Service Representative
Boulder Dam Credit Union
Boulder City, Nevada
08.2022 - 08.2024
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with updating accounts and processed account maintenance requests.
- Handled customer complaints in an efficient and courteous manner.
- Answered incoming calls regarding membership benefits and services.
- Maintained accurate records of member interactions and transactions.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
Sales /Office Manager
Collector’s Dream Cars
Boulder City, NV
08.2020 - 03.2022
- Responded to inquiries from potential customers via email and telephone.
- Managed sales negotiations and financing options.
- Processed dealership license renewals.
- Initiated and updated yearly dealer agreements and dealer applications.
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
Fitness Instructor
TruFusion
Las Vegas, NV
03.2015 - 11.2017
- Educated and guided clients in safe and appropriate exercises for individual levels of fitness and physical abilities
- Instructed a full range of classes including heated Pilates, yoga, sculpt, kettle bell, and bootcamp
- Developed and delivered 5 weekly fitness classes
- Designed each class content and delivery methods to match skill levels of all participants and keep student interest high
Independent Event Manager / Host
MMM Entertainment
Las Vegas, NV
08.2008 - 08.2016
- Organized corporate luncheons, dinners, conferences and special events.
- Scheduled and booked reservations, managed transportation and secured venues for events with up to 50 participants.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Hosted private mixers for networking and promoting local and national B2B.
- Controlled Accounts Payables and Receivables.
Executive Assistant
MIVA/FindWhat.com
Fort Myers, FL
10.2003 - 02.2008
- Assisted two senior officers, four vice presidents, and five directors for a $200+ million dollar company (NASDAQ: MIVA).
- Provided administrative support to six departments.
- Coordinated travel for 15 senior managers with $100,000 peryear travel budget.
- Lead new employee orientation and trained temporary secretarial employees.
- Prepared and maintained departmental information, including timesheets, expense reports, contracts and agreements, and invoices.
- Assisted Finance department as needed.
Education
Associate Degree - Business Marketing
Florida Gulf Coast University
Fort Myers, FL05.2005
Skills
- Professional and mature
- Articulate and well-spoken
- Accounting
- Strong problem solver
- Meticulous attention to detail
- Database management
- Money Handling
- Excellent communication skills
- Exceptional customer service
- Reliable
- Energetic
- MS Office proficient
- Onboarding and Orientation
- Employee Relations
United States Army
Military Police (MP) Veteran. DD-214 available upon request.
Certification
- Notary Public; Expires April 22, 2026
Timeline
Member Service Representative
Boulder Dam Credit Union
08.2022 - 08.2024
Sales /Office Manager
Collector’s Dream Cars
08.2020 - 03.2022
Fitness Instructor
TruFusion
03.2015 - 11.2017
Independent Event Manager / Host
MMM Entertainment
08.2008 - 08.2016
Executive Assistant
MIVA/FindWhat.com
10.2003 - 02.2008
Associate Degree - Business Marketing
Florida Gulf Coast University
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