Deontay Puller
Dunwoody,GA
Summary
Hey my name Deontay Puller When I attend trade school I acquire my Cpr license and my OSHA 10 card safety . I Skilled in multitasking, problem-solving, and collaborating across teams to achieve organizational goals. Demonstrates strong communication, time management, and customer service abilities. Committed to continuous learning, professional growth, and contributing to a positive, productive workplace.
Overview
3
3
years of professional experience
Work History
Guest Service Ambassador
Chicago Cubs
03.2023 - 06.2023
- Assisted guests by scanning tickets and ensuring a smooth entry process to the venue.
- Ensured compliance with alcohol policies by monitoring guest behavior and preventing alcohol from leaving the premises.
- Provided exceptional customer service by addressing inquiries and offering assistance in various areas related to the guest experience.
- Contributed to the overall positive environment by addressing issues promptly and professionally.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
Customer Service
Delaware North
08.2022 - 01.2023
- Provided customer service during Bears games and other events at Soldier Field.
- Operated the card-only cash register, accurately handling customer transactions.
- Assisted customers on the event floor as needed, ensuring a seamless experience for all attendees.
- Managed customer service operations, including taking orders and resolving complaints.
- Confirmed excellent customer service by quickly resolving customer concerns.
Apprentice
After School Matters
02.2021 - 08.2022
- Participated in a program focused on performing and visual arts.
- Collaborated with a team to efficiently plan and organize a modeling showcase.
- Followed industry regulations and local building codes.
Customer Service Representative
Foreign Lengths Beauty
01.2020 - 02.2021
- Maintained positive business relationships by offering exceptional customer service and support.
- Assisted customers with product purchases, providing thorough explanations and guidance to help them make informed decisions.
- Recognized as Employee of the Month four times for consistent punctuality, positive customer feedback, and outstanding service.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Wendell Phillips
Chicago, Illinois05.2024
Masonry Certification - Masonry
Dawson Technical Institute of Kennedy King College
Chicago, IL12-2025
Skills
- Strong customer support skills
- Event coordination
- Cash handling expertise
- Strong verbal and written communication
- Problem-Solving and Conflict Resolution
- Effective team engagement
Accomplishments
Principal Scholar -GPA award National Honor Society Leadership and Success African American Dual enrollment.
Languages
English
Full Professional
Timeline
Guest Service Ambassador
Chicago Cubs
03.2023 - 06.2023
Customer Service
Delaware North
08.2022 - 01.2023
Apprentice
After School Matters
02.2021 - 08.2022
Customer Service Representative
Foreign Lengths Beauty
01.2020 - 02.2021
High School Diploma -
Wendell Phillips
Masonry Certification - Masonry
Dawson Technical Institute of Kennedy King College