Deonte Clemons
Richardson,TX
Summary
Results-driven professional with a proven track record in office coordination, administration, and customer service. Offering a unique blend of skills in digital marketing, business development, and sales. Experienced in executing strategic marketing plans, increasing brand awareness, and driving online engagement. Adept at managing cross-platform campaigns and ensuring seamless communication across multiple offices. Possesses strong technical support capabilities, leadership skills, and a commitment to achieving organizational goals. Holds a Digital Marketing Certification and a High School Diploma with a history of academic mentoring. Ready to contribute expertise to a dynamic team focused on growth and excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Digital Marketing Manager
Benchmark Group of Companies
Dallas, TX
08.2022 - 08.2023
- Spearheaded Digital Marketing and Business Development.
- Formulated and executed marketing plans, elevating brand awareness and online reputation.
- Orchestrated strategies for digital expansion and recruitment through social media.
- Collaborated with executives to implement cross-platform marketing strategies.
- Achieved a significant increase in engagement rate from 0% to above the average threshold of 4%.
- Managed impactful paid advertising campaigns, enhancing recruitment efforts and retention.
- Developed strategic business initiatives contributing to overall growth and expansion.
- Ensured seamless communication with other offices, specifically maintaining connections with the California branch.
Verification Specialist
General Information Services Inc.
Dallas, TX
07.2016 - 11.2018
- Conducted outgoing calls to meticulously verify backgrounds of applicants.
- Verified Education, Work History, and References for seamless hiring processes.
- Reviewed incoming documents for completeness, accuracy, and compliance with established standards.
Technical Customer Service Representative
Agero
Irving, TX
04.2012 - 08.2013
- Provided exceptional technical support for GPS services, collaborating closely with car dealerships.
- Dispatched timely roadside assistance and coordinated effective customer support.
- Successfully resolved technical complaints, verified customer issues, and initiated proactive follow-up calls.
Model/Impact Team Member
Hollister
Dallas, TX
03.2011 - 04.2012
- Delivered superior customer assistance through inbound calls.
- Assisted customers with merchandise, fitting rooms, and checkout processes.
- Assisted customers with finding the right product for their needs.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Pearce High School
Richardson, TX07-2013
Skills
- Market Analysis
- KPI Monitoring
- Audience Engagement
- Marketing Strategy
- Technical Support
- Data Entry
- Communication and Interpersonal
- Microsoft Office Suite
- Social Media Management
- Marketing Automation
- Leadership
- Client Relations
- Sales
- Paid Advertising
- Email Marketing
- Business Development
- SEO
- Retention Management
Certification
- Social Media Marketing (07/21)
- PPC Marketing (07/21)
- SEO Marketing (07/21)
- Email Marketing (07/21)
- Paid Advertising (07/21)
Timeline
Digital Marketing Manager
Benchmark Group of Companies
08.2022 - 08.2023
Verification Specialist
General Information Services Inc.
07.2016 - 11.2018
Technical Customer Service Representative
Agero
04.2012 - 08.2013
Model/Impact Team Member
Hollister
03.2011 - 04.2012
High School Diploma -
Pearce High School
- Social Media Marketing (07/21)
- PPC Marketing (07/21)
- SEO Marketing (07/21)
- Email Marketing (07/21)
- Paid Advertising (07/21)
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