DEONTE EPPS
Spring,TX
Summary
Operations and warehouse management professional with a background in fulfillment, logistics, inventory control, and team leadership. Leads teams of 25-50 associates, coordinates scheduling and labor planning, and supports safety, process improvement, and inventory accuracy through WMS/ERP tools and cross-functional collaboration.
Overview
13
13
years of professional experience
Work History
Visual Merchandising Manager
LivingSpaces
Houston, TX
04.2025 - Current
- Managed visual merchandising execution, ensuring product presentation, labeling, showroom organization, and adherence to company standards to create an engaging customer experience.
- Lead and develop the merchandising team to maintain visual presentation, operational execution, and store readiness.
- Coordinated staffing and scheduling to align labor resources with merchandising priorities and daily business needs, enhancing operational efficiency.
- Oversee team training, onboarding, coaching, and execution of standard operating procedures.
- Evaluated team performance and standard work, identifying gaps and opportunities for improvement to optimize merchandising effectiveness.
- Support inventory accuracy and lean inventory practices while minimizing discrepancies and inventory adjustment losses.
- Ensured cleanliness and safety in showroom and warehouse by implementing regular cleaning schedules and safety inspections.
- Partner with store leadership, logistics, inventory, asset protection, vendors, and merchandising stakeholders.
- Reinforce guest engagement and service standards to support a positive store experience.
Retail Operations Manager
LivingSpaces
Houston, TX
06.2023 - 03.2025
- Coordinated staffing schedules and workforce assignments to meet operational demands effectively.
- Managed inventory, operational budgets, and vendor orders to ensure seamless daily operations.
- Evaluated labor spending against sales performance to support staffing decisions.
- Monitored scheduling compliance and operational standards.
- Analyzed returns data and operational trends to identify improvement opportunities.
- Resolved customer complaints and service issues while upholding high service standards.
Logistics Supervisor
LivingSpaces
Humble/Katy, TX
03.2022 - 06.2023
- Coordinated product movement across shipping, receiving, and customer pickup operations to ensure timely delivery and customer satisfaction.
- Improved inventory management procedures to support order accuracy and reduce fulfillment errors.
- Maintained inventory control processes to strengthen product tracking and accountability.
- Coached employees and reinforced productivity expectations to enhance team performance and accountability.
- Prepared operational reports and communicated key information to stakeholders, facilitating informed decision-making.
- Supported warehouse safety and compliance practices.
Area Manager
Amazon
Houston, TX
08.2017 - 10.2021
- Led fulfillment operations and teams of associates to support daily production goals.
- Analyzed weekly performance metrics to pinpoint gaps and drive improvement initiatives.
- Coordinated seasonal staffing and operational plans to meet peak demand effectively.
- Monitored workflows and operational procedures to enhance fulfillment efficiency and ensure safety compliance.
- Coached employees and promoted teamwork and accountability.
- Participated in regional performance discussions and operational planning.
Process Assistant
Amazon
Houston, TX
04.2014 - 07.2017
- Coordinated daily fulfillment center operations and workflow assignments to optimize productivity.
- Allocated labor based on operational requirements to ensure efficient task execution.
- Trained and coached associates on work procedures and productivity expectations.
- Facilitated picking and fulfillment workflows to ensure timely task completion.
- Identified opportunities to streamline warehouse processes.
- Maintained organization of work areas to enhance efficiency and follow safety procedures.
Education
High School Diploma -
Matoaca High School
Chesterfield, VA01-2012
Skills
- Visual display strategies
- Inventory accuracy
- Inventory tracking
- Shipping fulfillment
- Warehouse operations
- WMS ERP proficiency
- Process improvement
- Performance reporting
- Labor cost monitoring
- Workforce planning
- Team development
- Cross-functional collaboration
- Warehouse safety
Personal Information
Title: OPERATIONS MANAGER | WAREHOUSE & DISTRIBUTION OPERATIONS
Timeline
Visual Merchandising Manager
LivingSpaces
04.2025 - Current
Retail Operations Manager
LivingSpaces
06.2023 - 03.2025
Logistics Supervisor
LivingSpaces
03.2022 - 06.2023
Area Manager
Amazon
08.2017 - 10.2021
Process Assistant
Amazon
04.2014 - 07.2017
High School Diploma -
Matoaca High School