Deonti Charles
Marietta,GA
Summary
Dynamic leader with a proven track record at Trickum Ops LLC Dba Bojangles, excelling in leadership and team building, and adept in labor and food cost control. Successfully increased sales through strategic planning and exceptional customer service, transforming challenges into profitable opportunities. Skilled in recruiting and training, fostering a cohesive team environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Trickum Ops LLC Dba Bojangles
03.2014 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Developed and implemented strategies to increase sales and profitability.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Managed equipment, maintenance and repairs.
- Recruited, hired, and trained crew member, working to establish a strong team.
Education
Bachelor of Arts - Computer Engineering Technology
Kennesaw State University
Kennesaw, GA07-2016
Skills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Troubleshooting expertise
- Food safety management
- Adaptability
- Labor and food cost control
Certification
Servsafe Certified
Timeline
General Manager
Trickum Ops LLC Dba Bojangles
03.2014 - Current
Servsafe Certified
Bachelor of Arts - Computer Engineering Technology
Kennesaw State University
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