Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

De’ouj Dorce

Miami Gardens

Summary

Dynamic and dependable professional with a proven track record at CVS Pharmacy, excelling in customer service and problem-solving. Recognized for enhancing workflow efficiency and maintaining meticulous attention to detail. Adaptable team player with excellent communication skills, committed to fostering positive relationships and delivering exceptional support in fast-paced environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hookah Girl

Club Pink
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Pharmacy Technician

CVS Pharmacy
05.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Anatomy

Oakwood University
Huntsville, AL

Miami Union Academy
North Miami, FL
08-2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Problem resolution

Certification

  • Licensed pharmacy technician and immunizer.

Languages

English
Full Professional
Spanish
Elementary

Timeline

Hookah Girl

Club Pink
08.2024 - Current

Pharmacy Technician

CVS Pharmacy
05.2020 - Current

Anatomy

Oakwood University

Miami Union Academy

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